Magento2: creating new shipment: gettting all trackers. after this commit 2307e16

Created on 20 Dec 2018  路  12Comments  路  Source: magento/magento2

Preconditions (*)

  1. Magento 2.3-develop

Steps to reproduce (*)

  1. After I pulled 2.3-dev brunch to my code, this commit effected creating new order shipment.
  2. after creating new shipment and exec $_shipment->getAllTracks()
    in https://example.com/admin_xxxxx/admin/order_shipment/view/shipment_id/382
    after tick Notify Customer by Email and click save
    the customer receive email with all my tracking number
  3. also if the order converted to shipment MagentoSalesModelConvertOrder->toShipment($order);
    then $shipment->getAllTracks() will return all trackers

Expected result (*)

  1. return trackers if they already exist or empty array if not exist

Actual result (*)

  1. return all tracker in sales_shipment_track table
    image

my temporary fix that work

1- in app/code/Magento/Sales/view/frontend/templates/email/shipment/track.phtml

<?php $_shipment = $block->getShipment() ?>
// my fix
<?php $_shipment->getTracksCollection()->addFieldToFilter('parent_id',array('eq' =>$_shipment->getId())); ?>
  1. in Controller/Adminhtml/Order/Pdfshipments.php
$convertOrder = $objectManager->create('Magento\Sales\Model\Convert\Order');
$shipment = $convertOrder->toShipment($order);
// fix the issue after convert get all shipment trackers
$shipment->getTracksCollection()->addFieldToFilter('parent_id',array('eq' =>$shipment->getId()));
Shipping Fixed in 2.2.x Fixed in 2.3.x Clear Description Confirmed Format is valid Ready for Work Reproduced on 2.3.x

Most helpful comment

I think you should reopen this issue, because aldf wrote:

also if the order converted to shipment MagentoSalesModelConvertOrder->toShipment($order);
then $shipment->getAllTracks() will return all trackers

and this is still true in 2.2.11: if you get all tracks using converter, you get a result (all tracks for all orders), but if you use method getTracksCollection on order, you get a differente result (just one track, and this is correct).
Here are the steps to reproduce:
Screenshot 2020-02-26 at 10 32 09
I think that the fix provided with commit f8df2dfd8a99202b52480428618f4c33966a7ba1 is just a workaround in the phtml. But if you use $shipment->getAllTracks() in other places in your code, you still get the issue.

All 12 comments

Hi @aldf. Thank you for your report.
To help us process this issue please make sure that you provided the following information:

  • [ ] Summary of the issue
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Please make sure that the issue is reproducible on the vanilla Magento instance following Steps to reproduce. To deploy vanilla Magento instance on our environment, please, add a comment to the issue:

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@aldf do you confirm that you was able to reproduce the issue on vanilla Magento instance following steps to reproduce?

  • [ ] yes
  • [ ] no

@magento-engcom-team give me 2.3-develop instance

Hi @aldf. Thank you for your request. I'm working on Magento 2.3-develop instance for you

Hi @aldf, here is your Magento instance.
Admin access: https://i-19887-2-3-develop.instances.magento-community.engineering/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

i created test order
I didn't receive the email
so I can't use this is instance

Hi @engcom-backlog-nazar. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: :point_down:

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@engcom-backlog-nazar Thank you for verifying the issue. Based on the provided information internal tickets MAGETWO-97260 were created

Hi @Nazar65. Thank you for working on this issue.
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I'm will work on this

Hi @aldf. Thank you for your report.
The issue has been fixed in magento/magento2#19981 by @Nazar65 in 2.3-develop branch
Related commit(s):

The fix will be available with the upcoming 2.3.1 release.

Hi @aldf. Thank you for your report.
The issue has been fixed in magento/magento2#20184 by @mage2pratik in 2.2-develop branch
Related commit(s):

The fix will be available with the upcoming 2.2.8 release.

I think you should reopen this issue, because aldf wrote:

also if the order converted to shipment MagentoSalesModelConvertOrder->toShipment($order);
then $shipment->getAllTracks() will return all trackers

and this is still true in 2.2.11: if you get all tracks using converter, you get a result (all tracks for all orders), but if you use method getTracksCollection on order, you get a differente result (just one track, and this is correct).
Here are the steps to reproduce:
Screenshot 2020-02-26 at 10 32 09
I think that the fix provided with commit f8df2dfd8a99202b52480428618f4c33966a7ba1 is just a workaround in the phtml. But if you use $shipment->getAllTracks() in other places in your code, you still get the issue.

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