Magento2: Captcha not working on page load [2.2.4]

Created on 8 May 2018  路  14Comments  路  Source: magento/magento2

Preconditions

  1. Magento 2.2.4 upgrade from 2.2.3
  2. PHP 7.0.28
  3. Blank theme

Steps to reproduce

  1. Enable captcha for all forms

Expected result

  1. Go to "Forgot your password" for example (its not working for any forms).
  2. Enter your email and captcha
  3. Submit

Actual result

  1. After form submission you will get Incorrect CAPTCHA

screenshot_27

But, if you reload the captcha code (not page), and try again, its working.

Instance is clear of any 3rd party modules that might affect captcha functionality.

Captcha Fixed in 2.3.x Clear Description Confirmed Format is valid Ready for Work Reproduced on 2.2.x

Most helpful comment

@engcom-backlog-nazar: if you post a message like that, it would also be very much appreciated if you could specify the commit where it was fixed, so people can try to backport it to 2.2, just saying :)

All 14 comments

Can anyone else reproduce this ?

Yes I can replicate on 2.2.1, once you click on reload captcha it works.

Same issue on 2.2.4.

I can confirm that this is not working on 2.2.5 too.

Any update on this please @magento-engcom-team?

HI @kerlama thank you for you report. the fix for this issue has already been in 2.3-develop branch

@engcom-backlog-nazar: if you post a message like that, it would also be very much appreciated if you could specify the commit where it was fixed, so people can try to backport it to 2.2, just saying :)

Agreed, I'm unable to find this fix.

@hostep try reproduce this on 2.3-develop branch, i cannot reproduce, but where the fix for this issue or commit, i can't find

@magento-engcom-team give me 2.3-develop instance

Hi @BenSpace48. Thank you for your request. I'm working on Magento 2.3-develop instance for you

Hi @BenSpace48, here is your Magento instance.
Admin access: https://i-15062-2-3-develop.engcom.dev.magento.com/admin
Login: admin Password: 123123q
Instance will be terminated in up to 3 hours.

Hi @TomashKhamlai. Thank you for working on this issue.
Looks like this issue is already verified and confirmed. But if your want to validate it one more time, please, go though the following instruction:

  • [x] 1. Add/Edit Component: XXXXX label(s) to the ticket, indicating the components it may be related to.
  • [x] 2. Verify that the issue is reproducible on 2.3-develop branch

    Details- Add the comment @magento-engcom-team give me 2.3-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.3-develop branch, please, add the label Reproduced on 2.3.x.
    - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and _stop verification process here_!

  • [ ] 3. Verify that the issue is reproducible on 2.2-develop branch.

    Details- Add the comment @magento-engcom-team give me 2.2-develop instance to deploy test instance on Magento infrastructure.
    - If the issue is reproducible on 2.2-develop branch, please add the label Reproduced on 2.2.x

  • [ ] 4. If the issue is not relevant or is not reproducible any more, feel free to close it.

The issue was re-tested and we can confirm that it was fixed on the 2.3 release branch. We closing this issue as fixed due to upcoming 2.3 release that will be available soon.

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