Magento2: Transactional Email Logo Not Getting Updated

[k3designs]

Preconditions

1. Magento ver. 2.1.0
2. PHP 7.0

Steps to reproduce

1. Go to content > Design > Configuration
2. Select Scope:website (Edit) (for multisite setup)
3. Go to Transactional Email setup
4. Try to upload custom logo for email.

Expected result

1. The new logo should be uploaded

Actual result

1. [Screenshot, logs]
   
2. I have checked on a server side, the folder "email" is not getting generated on the server, under pub > media >

While all other folders are getting generated like "sales", "favicon" etc.

[kevincream]

I can confirm this, i have the same issue in 2.1

[hostep]

This has been reported multiple times already, please try searching for an issue before creating a new one.
Duplicate: https://github.com/magento/magento2/issues/5352
A fix was already delivered to the develop branch, we just need to wait (very very patiently) until Magento puts this into an official release.

[sevos1984]

Thanks for reporting, this issue is fixed in develop branch and will be patched in 2.1 in nearest release (internal ticket MAGETWO-57291)

[JuliaGosling]

Is there a work around ahead of the patch being released?

[JuliaGosling]

(actually, I just created a header template and referenced my image location absolutely)
Be good to know when the patch is released though. :)

[peec]

Can confirm this still, in 2.1.1. Using regular file storage system.

[jvreeken]

was not delivered in 2.1.2 ? I just read the release notes for 2.1.2 and this is still a "Known issue"
http://devdocs.magento.com/guides/v2.1/release-notes/ReleaseNotes2.1.2CE.html#known-issues

[Ctucker9233]

@jvreeken It's disappointing. If anyone on the Magento team is reading this, please take some time to fix all know issues/bugs before releasing 2.1.3 or 2.2. It's just common sense to do so.

[ihor-sviziev]

Unfortunately I have this issue too.
In develop branch we already have fix for this issue: https://github.com/magento/magento2/commit/23103c03c527fe1ed3e1a3be691436818b7963fe

Waiting for release that will include it...

[bardkalbakk]

It supprising to find that this bug is still pending. Has anyone backported this to 2.1 23103c0 ?

The commit looks quite simple and isolated.

[salelsol]

I´m reciving orders with wrong email logo, if recive from default scope store logo it´s O.K. , but when I recive orders from any other scope language store then logo recived is Luma Logo, I´m configured backend Content/Design/Configuration/Transactional Email/Logo Image, also add language to pub/media/logo/stores/1 /2 and /3 but nothing working.

[MattDelac]

Still an issue on Magento 2.1.5
Thank you

[pguedesbr]

this has been fixed in 2016, and promised to be released in 2.1
We are in 2.1.5, the fix is ready in develop branch for months.
Why in the name of God has this not been merged into the MANY latest releases yet?

[itsgauravjain22]

This issue should be merged with master branch as its a very high priority issue. Mails are supposed to have Company logo. Using magento 2.1.5.

[okorshenko]

Pull Request https://github.com/magento/magento2/pull/9590 has been merged to 2.1-develop branch. Thank you @hostep for your contribution!

[magento-team]

Internal ticket to track issue progress: MAGETWO-69062

[impunkj]

I am getting same issues in magento 2.1.7. what should i do for fix.

[hostep]

@impunkj: this was fixed in Magento 2.1.8, feel free to upgrade to the latest version (2.1.9 at the moment) and to try it again :)