Ledger-live-desktop: Decred send error

[beyondsoft978]

Ledger Live Version and Operating System

• tested on Ledger Live 2.20.0
• Platform and version: * Windows 10 / ..*
  decred app version upto 1.3.11
  

  Expected behavior

PC and andriod ledger live is same this error

Actual behavior

Steps to reproduce the behavior

[posa88]

I can't send dcr either, with the following error:
name":"TransportError","message":"data.length exceed 256 bytes limit. Got: 256 data.length exceed 256 bytes limit. Got: 256",

[beyondsoft978]

@gre Please correct this problem as soon as possible, the decred cannot be transferred normally

[beyondsoft978]

@gre This problem has not been resolved, is there a temporary way to transfer out my Decred?

[posa88]

any progress?

[beyondsoft978]

any progress?

not yet！Regret believing ledger! Unable to transfer out at critical times！！！

[gre]

Hi, thanks a lot for raising this issue.

Unfortunately i'm not able to reproduce the problem with my accounts, so it might be related to your specific accounts conditions (depends on what kind of transactions you have / utxos / maybe something specific you did with your Decred account?)

As Github is public, we prefer to investigate such issues via contacting our customer support team.

could you send your logs to our support team and mention this github issue? https://support.ledgerwallet.com/hc/en-us/requests/new?ticket_form_id=248165 🙏 basically you can press Ctrl+E just after the problem occurs. ( alternatively if you don't want to send the logs , you can see the JSON yourself on https://ledger-live-tools.now.sh/logsviewer )

Right now, it's hard to understand the issue.

You can use other software wallets compatible with Ledger if it helps transfering out your funds @beyondsoft978 until we solve the situation.

[beyondsoft978]

@gre
2789
2021-01-15T11:02:25.455Z
renderer
data.length exceed 256 bytes limit. Got: 257 data.length exceed 256 bytes limit. Got: 257
{stack: "Error at new TransportError (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:11043:18) at file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:11047:68 at deserializeError (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:10866:25) at EventEmitter.handleCommandEvent (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:305832:59) at EventEmitter.emit (events.js:327:22) at Object.onMessage (electron/js2c/renderer_init.js:91:925)", name: "TransportError", id: "DataLengthTooBig"}
stack: "Error at new TransportError (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:11043:18) at file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:11047:68 at deserializeError (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:10866:25) at EventEmitter.handleCommandEvent (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:305832:59) at EventEmitter.emit (events.js:327:22) at Object.onMessage (electron/js2c/renderer_init.js:91:925)"
name: "TransportError"
id: "DataLengthTooBig"
2790
2021-01-15T11:02:25.454Z
renderer
actions-transaction-event
error
{data: Object}
data: Object
type: "error"
error: Object
name: "TransportError"
message: "data.length exceed 256 bytes limit. Got: 257"
stack: "Error at new TransportError (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:11043:18) at file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:11047:68 at deserializeError (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:10866:25) at EventEmitter.handleCommandEvent (file:///C:/Program%20Files/Ledger%20Live/resources/app.asar/.webpack/renderer.bundle.js:305832:59) at EventEmitter.emit (events.js:327:22) at Object.onMessage (electron/js2c/renderer_init.js:91:925)"
id: "DataLengthTooBig"
2791
2021-01-15T11:02:25.410Z
renderer
cmd.ERROR
✖ CMD AccountSignOperation error
{data: Object}
data: Object
name: "TransportError"
message: "data.length exceed 256 bytes limit. Got: 257"
stack: "Error at new TransportError (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\errors\dist\index.cjs.js:220:18) at TransportNodeHidSingleton.Transport.send (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-transport\lib\Transport.js:52:15) at getTrustedInputRaw (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:30:40) at processWholeScriptBlock (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:84:44) at getTrustedInput (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:97:23) at async createTransaction (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\createTransaction.js:134:28) at async Btc.createPaymentTransactionNew (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-transport\lib\Transport.js:240:16) at async signTransaction (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\live-common\lib\families\bitcoin\libcore-signOperation.js:145:21)"
id: "DataLengthTooBig"
2792
2021-01-15T11:02:25.408Z
internal
cmd.ERROR
✖ CMD AccountSignOperation error
{data: Object}
data: Object
name: "TransportError"
message: "data.length exceed 256 bytes limit. Got: 257"
stack: "Error at new TransportError (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\errors\dist\index.cjs.js:220:18) at TransportNodeHidSingleton.Transport.send (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-transport\lib\Transport.js:52:15) at getTrustedInputRaw (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:30:40) at processWholeScriptBlock (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:84:44) at getTrustedInput (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:97:23) at async createTransaction (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\createTransaction.js:134:28) at async Btc.createPaymentTransactionNew (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-transport\lib\Transport.js:240:16) at async signTransaction (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\live-common\lib\families\bitcoin\libcore-signOperation.js:145:21)"
id: "DataLengthTooBig"
2793
2021-01-15T11:02:25.408Z
internal
Command error:
{error: Object}
error: Object
name: "TransportError"
message: "data.length exceed 256 bytes limit. Got: 257"
stack: "Error at new TransportError (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\errors\dist\index.cjs.js:220:18) at TransportNodeHidSingleton.Transport.send (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-transport\lib\Transport.js:52:15) at getTrustedInputRaw (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:30:40) at processWholeScriptBlock (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:84:44) at getTrustedInput (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\getTrustedInput.js:97:23) at async createTransaction (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-app-btc\lib\createTransaction.js:134:28) at async Btc.createPaymentTransactionNew (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\hw-transport\lib\Transport.js:240:16) at async signTransaction (C:\Program Files\Ledger Live\resources\app.asarnode_modules\@ledgerhq\live-common\lib\families\bitcoin\libcore-signOperation.js:145:21)"
id: "DataLengthTooBig"

[beyondsoft978]

I have used trezor transfer all out, please be careful! other users dont use ledger keep you ETC and DCR !
you coin may be dont send out!!!