Ios: Bug: Option "Remove files after upload" not working

Created on 6 Apr 2018 · 16Comments · Source: nextcloud/ios

Expected behaviour

Images are removed after they are uploaded to NC when autoupload of images is active.

Indicators:

Images are no longer displayed in IOS Photos App
Used space for Photos under Settings->General->iPhone Storage is smaller after upload of images

Actual behaviour

It seems that images are not removed after they are uploaded to NC when autoupload of images is active.

Indicators:

Images are still displayed in IOS Photos App
Used space for Photos under Settings->General->iPhone Storage is the same after upload of images

Steps to reproduce

In NC App enable the following:

Settings -> Advanced:

Optimised photo resolution
Remove files after upload

Settings -> Auto upload:

Auto upload photos/videos
Auto upload photos
Only use Wi-Fi connection
Auto upload videos
Only use Wi-Fi connection
Upload the whole camera roll

iOS version

11.2.6

App version

2.20.7.00003

Server configuration

Operating system:
debian 9.4
Web server:
Nginx 1.10.3
Database:
MariaDB 10.1.26
PHP version:
7.0.27
Nextcloud version: (see Nextcloud admin page)
13.0.1

Source

brndl

👍4

Most helpful comment

Bump

For me the option i not even being shown in the German version 2.22.8.20 of the iOS app ( Ipad and iPhone) with NC 15.0.4.

Is there any effort being made towards getting this feature working?

snapkr on 18 Feb 2019

👍4

All 16 comments

My wife's iphone 6 (iOS v10.3.3) had this issue (occupying 500mb of cache!). Had the setting (remove after upload) but it kept occupying cache space. Also saw it happen on my iPhone 7 too (v10.3.3) now too (200MB of cache occupied) despite having the 'remove after upload' setting on.

I have same configuration settings as the OP.

rwat1 on 7 Apr 2018

Hi boy I have look the code and this option (Remove files after upload) works

marinofaggiana on 11 Apr 2018

Hello! First of all thank you for dealing with the issue.
Just to clarify: The issue is not about the cache space in the app. My point is the normal space occupied by the images on the phone.
Could you/can somebody verfy that the option is working? Or am I misunderstanding the option?
Regards

brndl on 12 Apr 2018

just a question, when it says "Remove files after upload", does it remove it from Camera Roll (e.g. normal space occupied by iPhone) or does it remove from NC App's cache space (e.g. cache space on NC app)??

rwat1 on 12 Apr 2018

For security the NC App don't removed the photo on Camera Roll but only on internal cache.

marinofaggiana on 13 Apr 2018

The German explanation of this feature is absolutely confusing.
I understand that after uploading the photos they are deleted from the device memory. The pictures will still in the camera roll shown. If you want to show the photos you need to click on it an they will be downloaded.

vain90 on 19 Jul 2018

👍1

@vain90 I also think the explanation in the app is misleading. In addition the feature list in the app store explains memory optimisation ("You can enable memory optimization Nextcloud to save space on your Phone"). I also interpret this as possibility to automatically upload the images and then have them deleted entirely from the phone.
I suggest to either change the menu and feature text or adjust the behavior of the app to stay consistent.

brndl on 2 Aug 2018

👍2

I was also under the impression this option would work somewhat similar to iCloud, that it removes the original after upload clearing storage space. Perhaps the solution to this ticket is linking to documentation clarifying the feature?

However it would be a cool feature if nexcloud would implement it. Maybe it's not possible with iOS SDK, but if it could create a small thumbnail of the video or picture with a clone of the original file metadata and delete the original, it could retain all the iOS location data features in camera roll while clearing the space for more user content.

dseeker on 30 Sep 2018

this feature is not working on my ios phone since last year, tried with the latest client and the latest NC (v14) still not working

xentie on 18 Oct 2018

Bump

For me the option i not even being shown in the German version 2.22.8.20 of the iOS app ( Ipad and iPhone) with NC 15.0.4.

Is there any effort being made towards getting this feature working?

snapkr on 18 Feb 2019

👍4

Same problem here, IOS 12.4 and latest Nextcloud App and latest Nextcloud Server (15.04)

Kind regards

m0uSe84 on 17 Mar 2019

This seems to be duplicate of https://github.com/nextcloud/ios/issues/157 As a user I want to delete photos / videos from camera roll after upload to nextcloud.