Greenlight: "Resend verification email" raise 404 error

[omiid-ad]

Hey,
I just configured gmail smtp server to send verification email to users who registered.
The 4 tests passed successfully and everything seems fine.
So i tried to create new account using "Sign Up" page, after that, i received a verification email successfully.
but if i don't verify my account using that email and try to sign in, it shows me a page that says "Your account has not been verified yet." and a button titled "Resend verification email". Fine! but after i click the button to get another verification email, it shows me a 404 error page (Screenshot below).

can someone help me ?! i rly don't know what's the problem here !

[farhatahmad]

Can you provide some logs from the error log? ~/greenlight/log/production.log

[omiid-ad]

Can you provide some logs from the error log? ~/greenlight/log/production.log

Why not, here it is (i'm using /gl/ prefix instead of /b/):

INFO: [037ff4a1-c095-4136-94cc-4e44a259e3f2] method=POST path=/gl/account_activations/resend format=html controller=AccountActivationsController action=resend status=404 error='ActiveRecord::RecordNotFound: Couldn't find User' duration=9.45 view=0.00 db=1.33 host=greenlight 
FATAL: [037ff4a1-c095-4136-94cc-4e44a259e3f2]    
FATAL: [037ff4a1-c095-4136-94cc-4e44a259e3f2] ActiveRecord::RecordNotFound (Couldn't find User): 
FATAL: [037ff4a1-c095-4136-94cc-4e44a259e3f2]    
FATAL: [037ff4a1-c095-4136-94cc-4e44a259e3f2] app/controllers/account_activations_controller.rb:64:in `find_user' 
INFO: [037ff4a1-c095-4136-94cc-4e44a259e3f2] method=POST path=/gl/404 format=html controller=ErrorsController action=not_found status=404 duration=26.45 view=21.26 db=0.11 host=greenlight 

[omiid-ad]

Any update ? :) im still hope that you figure it out

[rzo1]

We experience the same issue with 2.7.4 and the default /b configuration.

[PatLemaire]

Still an issue on that!
Even after patch #2110

Same context as described by omiid-ad
Same log.

[farhatahmad]

How did you apply the patch? Can you try fully updating Greenlight to see if that helps?

https://docs.bigbluebutton.org/greenlight/gl-install.html#updating-greenlight

[omiid-ad]

How did you apply the patch? Can you try fully updating Greenlight to see if that helps?

https://docs.bigbluebutton.org/greenlight/gl-install.html#updating-greenlight

Thanks, #2110 worked for me and SOLVED my problem.

[PatLemaire]

How did you apply the patch? Can you try fully updating Greenlight to see if that helps?

https://docs.bigbluebutton.org/greenlight/gl-install.html#updating-greenlight

I switch from "Switching from Install to Customize" yesterday. So I think I work with last version.

root@server:~/greenlight# git status
On branch custom-changes
Your branch is up-to-date with 'upstream/v2'.

But There must be something wrong with my installation if @omiid-ad said that it works for him.
I'm searching deeper!

[farhatahmad]

Try following these instructions https://docs.bigbluebutton.org/greenlight/gl-customize.html#updating-to-the-latest-version-of-greenlight

[PatLemaire]

OK. My bad. Sorry... I had forgot to build the image again 🙄
Now it works.
Thank you @farhatahmad for your support