It would be desirable to have an option to include certain custom fields directly into the end-user portal form so that submitters can help pre-fill data.
In my opinion the end-user portal is not production ready as long as there's not option for customers to log in and review and answer their tickets.
In my opinion the end-user portal is not production ready as long as there's not option for customers to log in and review and answer their tickets.
This was addressed in a recent update I believe.
Second the ability to add custom fields on the end user portal! would be great
This is addressed in https://freescout.net/module/custom-fields/
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In my opinion the end-user portal is not production ready as long as there's not option for customers to log in and review and answer their tickets.