Franz: Can't log in to company's microsoft accounts, stuck on sign in screen

[mearleycf]

I'm attempting to sign into my company's outlook and teams accounts. I have been able to successfully sign in to my client's outlook and team accounts, but not my own company's microsoft accounts.

To Reproduce
Steps to reproduce the behavior:

1. Add a new microsoft service (teams or outlook for me)
2. Enter company email address
3. System hangs

Expected behavior
App redirects me to company sign in page, and I sign in after 2fa.

Screenshots

Desktop (please complete the following information):

• Device: Macbook Pro (most recent version)
• OS: OSX 10.14.2 Mojave
• Browser ? Chrome is default browser
• Version of Franz: 5.0.0-beta.22.1059

[nortimer]

same environment, same problem. The login to the company's Teams hangs on the "taking you to your organization's sign in page" indefinitely.

[nortimer]

bump. any progress on this? Can we help with the troubleshooting somehow?

[mearleycf]

I haven't heard anything or solved this.

[klonos]

Not sure if this is the same as the problem I am facing when logging in to TEAMS...

1. I type my username -> I get asked to select between work/school account or personal account:

1. I select work as per usual -> get asked to enter my password to sign in -> error:

This has worked in the past, but for some time now doesn't (it happened randomly; not after an update). Upgrading to the latest 5.0.0 betas (22, 23, 24) does not fix the issue.

PS: I can log in to TEAMS fine via my browser following the same process. Could this be a cookie issue? Does Franz store cookies, and if so, where (on Mac)?

[archang3l-media]

I'm attempting to sign into my company's outlook and teams accounts. I have been able to successfully sign in to my client's outlook and team accounts, but not my own company's microsoft accounts.

To Reproduce
Steps to reproduce the behavior:

1. Add a new microsoft service (teams or outlook for me)
2. Enter company email address
3. System hangs

Expected behavior
App redirects me to company sign in page, and I sign in after 2fa.

Screenshots

Desktop (please complete the following information):

• Device: Macbook Pro (most recent version)
• OS: OSX 10.14.2 Mojave
• Browser ? Chrome is default browser
• Version of Franz: 5.0.0-beta.22.1059

I can confirm this bug on windows. Earlier this year everything worked fine on OSX though.

• Device: Windows 10 PC (custom build)
• OS: Windows 10
• Browser: Chrome (usually, sometimes edge)
• Version of Franz: 5.0.0 Release: 4.0.4/ win32 /x64

[sebastiennoir]

Same problem for me :

• Latest version of Franz (5.0.0.1136)
• Mac OS 10.14.2

Any solution?

[maroleks]

+1 for this issue. please, solve it

[igoroctaviano]

Same problem for me:

• Latest version of Franz (5.0.1)
• Mac OS 10.14.4

[rbpisupati]

Same problem for me.. company login redirecting to another login page is struck.

• Latest version of Franz (5.0.1)
• Linux OS (Ubuntu)

[Mattee]

Same problem for me:

• Latest version of Franz (5.1.0)
• macOS High Sierra

[arnigunnar]

Same here

• 5.2.0-beta2
• Windows 10

[cchlanger]

Same here stuck on:
Taking you to your organization's sign-in page

• Ubuntu 18.04.2 LTS
• Version: 5.1.0
• Release: 4.1.4/linux/x64

[cchlanger]

Same here stuck on:
Taking you to your organization's sign-in page

• Ubuntu 18.04.2 LTS
• Version: 5.1.0
• Release: 4.1.4/linux/x64

I just realized after reading following Issue:
https://github.com/meetfranz/franz/issues/790#issuecomment-448661864
It only happens when I try to login from the company network. Seems an issue how it handles the Identity token.

For everybody else try to use a non company network, for example your phones wifi hotspot during login.

[spidie]

Same problem here - was facing another issue so I cleared my cache and reinstalled - now I am stuck at the same screen as the rest of you. Running teams_1.3.00.5153_amd64 on Ubuntu 18.04