Franz: Links open empty chrome tab

[dingledong]

Current Behavior

when clicking any link, they are not opened (has been like this for a week maybe): a web browser is opened, but is not redirecting to the link that was clicked.
(i've tried it in slack, whatsapp and outlook, doesnt work in any of them)

[adlk]

A similar issue has already been reported at the community slack. Have you restarted Franz in the meantime?

[dingledong]

yes, several times, and updated it. did not help

[adlk]

Ok, thanks!
Can you please update your initial post with the missing information from the issue template? Otherwise it's impossible for me to keep track of it.
https://raw.githubusercontent.com/meetfranz/franz/master/.github/ISSUE_TEMPLATE.md

[Mastergalen]

Same problem for me started happening today.

Tried restarting, reloading Franz, but the problem persists.

Expected Behavior

Click on a link inside a client e.g. Messenger or Google Inbox and it should open a new tab with that link in my default browser (Chrome).

Current Behavior

Clicking the link opens a whole new Chrome window with a new tab that is blank about:blank

Steps to Reproduce (for bugs)

Click on a link inside Messenger or Google Inbox. Haven't tested other services.

Your Environment

• Franz Version used: Version 5.0.0-beta.13 (5.0.0-beta.13.316)
• Operating System and version: Mac OS High Sierra 10.13.1
• Chrome: Version 61.0.3163.100 (Official Build) (64-bit)

[Mastergalen]

Fixed after updating Chrome to Version 62.0.3202.94 (Official Build) (64-bit)

[gabrielalan]

@Mastergalen I'm using a higher version chrome, but it's not working.

• Franz Version used: Version 5.0.0-beta.14
• Operating System and version: Mac OS High Sierra 10.13.1
• Chrome: Version 62.0.3202.94 (Official Build) (64-bit)

[adlk]

This actually seems to be an issue with Chrome. A Chrome restart usually helps.

[alexmilk]

@adlk What you mean by Chrome restart? Closing the application and reopening again did not improve anything.

[gabrielalan]

@alexmilk same here.

[ynotLeft]

Issue persists with exactly Chrome Version 62.0.3202.94

[gb-jlofton]

For anyone still looking at this, just type (chrome://restart) into your chrome browser and it should fix the problem.

[mturley]

For any future internet searchers who find this, I had this issue in many other applications (not in franz) and found this thread when I was troubleshooting. chrome://restart worked for me! Before that, I wasn't able to open links from ANY external app (At first I thought it was Electron apps, since the problem was in Atom plugins, Slack, Discord, Boxy, etc... then I noticed it was happening in Outlook too). They would all open an empty tab.

[arun02139]

chrome://restart worked for me as well!!

[haraldox]

@BrianGilbert's workaround: right-click and select "Open Link"

[amouratoglou]

same happens in Ubuntu 17 , Chrome version (64.0.3282.167-1).
this did happen too in Ubuntu 16.04 .
Browser opens but nothing on the URL bar

[dmeza]

For anyone still looking. It is a Chromium issue with updates not being applied yet. The solution seems to be coming with Chromium 65 in beta right now. The thread of the issue:
https://bugs.chromium.org/p/chromium/issues/detail?id=777863#c18

[trentrand]

Issue fixed with newest release of Chrome (64.0.3282.186)

[funfried]

Yesterday I was having this issue (again) with Chrome 64.0.3282.186 on macOS High Sierra, it seems it's still not fixed :(

[alexmilk]

@funfried The best solution for this right now is to close and reopen the browser.

[kevindavis]

This has happened intermittently for me for some months now (macOS). Restarting Chrome always fixes it.

Possible this is happening when a new version of chrome is downloaded but you need to restart to install it? Having finally googled this, I saw this thread and checked my version number. It was 64.x.x.x or whatever, but a new version had downloaded.

[knitterb]

Version 64.0.3282.167 (Official Build) (64-bit)

This issue is still occurring. Restarting does resolve this, but that solution is a less than optimal one.

[benurb]

This is fixed with Chrome 64.0.3282.186

[knitterb]

See @funfried 's comment. This doesn't appear to be fixed on ...186. I just updated and I'll see if it helps, but this isn't something that happens all the time. It appears to creep in after a good number of days of Chrome running. It's really hard to repro, but once it starts happening, it always occurs...until a restart of course.

[x5engine]

it's chrome sleeping, just get it a good blanket and never worry again :D

[howardjones]

Same issue with Chrome 65.0.3325.146 and links in Thunderbird 52.6 or Terminal. On Ubuntu 16.04 LTS 64-bit. I previously had Chromium (which worked fine), installed Chrome and used Chrome's own UI to set it as the default browser.

I get it all the time. Restarting Chrome doesn't help.

Edit: Just switched back to Chromium as default browser temporarily, and that still works as expected with links in mail. Switching back to Chrome restores the problem (empty browser window opens, no URL in location bar).

[akmal]

Version 65.0.3325.181

Still has this problem. Restarting makes no difference. OSX High Sierra

[musfars]

Facing the same issue for links from slack.
Chrome version: 66.0.3359.139
chrome://restart doesn't help.

[rabiamarzhiya]

Version 67.0.3396.62 (Official Build) unknown (64-bit) ( ubuntu 16.04)
Still has this problem. Restarting makes no difference

[erichahn]

Also facing this issue. Version 67.0.3396.79 (Official Build) unknown (64-bit)

[7091lapS]

Still happening with links in hangouts chat, chrome v 67.0.3396.87. Chrome restart makes no difference.

[UnityGio]

I'm seeing this with Slack on Chrome 67.0.3396.87 (Official Build) (64-bit)

[vk-sourcefuse]

'm seeing this with Slack on Chrome 67.0.3396.87 (Official Build) (64-bit)

[vk-sourcefuse]

This simple solution worked for in https://askubuntu.com/questions/820900/slack-fails-to-open-links-in-ubuntu-14-04

[x5engine]

link is not working

[vk-sourcefuse]

Did u tried solution told there :
https://askubuntu.com/questions/820900/slack-fails-to-open-links-in-ubuntu-14-04

It's working in all VERSIONS OF UBUNTU

[erichahn]

@vk-sourcefuse solution worked for me! Not sure why most updated version did not include that in the .desktop launch file

[rjw245]

@vk-sourcefuse Thanks for the fix! That worked for me.

[UnityGio]

What about for Windows?

[atanaschristov]

Ubuntu: 16.04
Chorme: Version 68.0.3440.106 (Official Build) unknown (64-bit)
I had the same issue until @vk-sourcefuse brought me on the right track. Thanks.

[abdelhalimresu]

For those who still have this issue with ubuntu even after chrome://restart .
Edit the file $HOME/.local/share/applications/google-chrome.desktop by replacing:
Exec=/opt/google/chrome/chrome
with:
Exec=/opt/google/chrome/chrome %U
this worked for me.

[DivyaPrajapati09]

i was also having the same problem after lot of searching used the answer of @vk-sourcefuse partially and resolved it.
Google-chrome version : Version 70.0.3538.110 (Official Build) unknown (64-bit)
Os : Ubuntu
First look for the file google-chrome.desktop in given path : $HOME/.local/share/applications/google-chrome.desktop
After you find the file, right click on it and select the properties. In properties, select the permission tab and check the checkbox for Allow executing as a program and click ok. This will change the icon of the file to chrome logo. And now you can launch and check whether it is opening the links or not.
Hope it helps