Ferdi: Teams - No sound in call

[k0d3r1s]

Describe the bug
No sound in MS Teams call

Expected behavior
Sound is available in calls

Desktop:

• OS: Parrot Linux 4.8 (Debian 11)
• Ferdi Version: 5.4.3 / 5.4.4-beta.3
• Server Used: https://api.getferdi.com

Additional context
Using default UA in Ferdi. Sound works with same UA in Franz

"use strict";

module.exports = Franz => class MicrosoftTeams extends Franz {
  overrideUserAgent() {
    return window.navigator.userAgent.replace(/(Franz|Electron)([^\s]+\s)/g, '').replace(/(Chrome\/)([^ ]*)/g, '$163.0.3239.84');
  }
};

Quite a lot of errors in service console log for MS Teams in and out of call: console.log (hope it's readable)

[dpkonofa]

Teams, in general, seems to be broken in Ferdi even though it works through Franz. The devs don't have Teams credentials to test with so that makes it difficult for them to troubleshoot. :(

[k0d3r1s]

I use teams quite a lot and so far I have only two problems - this and that screen sharing doesn't work. Sound problem is Ferdi specific, screen sharing doesn't work in Franz either

[gautamsi]

I have found solution for screen sharing, have a PR for this. see https://github.com/getferdi/recipes/pull/116

[kytwb]

@all-contributors please add gautamsi for code

[allcontributors[bot]]

@kytwb

I've put up a pull request to add @gautamsi! :tada:

[kytwb]

Is this still the case in 5.5.0-gm.2?

[catarino]

Yeah, happening the same as of 5.5.0

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. Please check if this issue is still relevant and please close it if it's not. This will make sure that our open issues are actually of use and reduce the list of obsolete issues. Thank you for your contributions.

[k0d3r1s]

this issue still is actual, there is no sound in any current stable/nightly release

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. Please check if this issue is still relevant and please close it if it's not. This will make sure that our open issues are actually of use and reduce the list of obsolete issues. Thank you for your contributions.

[k0d3r1s]

i am going to guess that this is not a priority and nobody is fixing it?

[gautamsi]

I am using it for long, works for Teams, see the audio device. once problem I faced is that no notification for call ringer and no sound for that.

if you are able to pickup call then there is no issue with sound except that the device will keep resetting (to default after) in my case of Bluetooth headset when it goes in standby mode

[k0d3r1s]

every time i try, it's the same. call accept works, but no sound comes out or goes in (no speakers/mic). sound meter just stays at 0 and can't be changed to anything else

[stale[bot]]

This issue has been automatically marked as stale because it has not had recent activity. Please check if this issue is still relevant and please close it if it's not. This will make sure that our open issues are actually of use and reduce the list of obsolete issues. Thank you for your contributions.