Elastalert: Error connecting to SMTP host: SMTP AUTH extension not supported by server.

[vaibhavtupe]

My system and email server both are in same network.

when I try to run the ElastAlert with smtp_ssl property disabled, results into "SMTP AUTH extension not supported by server."

When I run it with smtp_ssl = true/false , results into "Error connecting to SMTP host: [SSL: UNKNOWN_PROTOCOL] unknown protocol (_ssl.c:590)"

Below is the content of my rule file.

alert:

• "email"

email:

• "[email protected]"

smtp_host: abc.xyz.com

smtp_port: 25

smtp_ssl: true

smtp_auth_file: /Users/elastalert/elastalert/example_rules/email_acct.txt

[Qmando]

Have you tried not using smtp_auth_file? There are many smtp servers which let you send mail without any authentication, usually on internal setups like yours.

[vaibhavtupe]

Hey Thank you for the quick reply. Yes that did solved the error. After running the ElastAlert even though I can see the log print that email sent,I didn't get any email on my email ID's mentioned in email list.

Below is the log print message of mail sent:
INFO:elastalert:Sent email to ['[email protected]']

[Qmando]

You could try setting from_addr. By default it is set to "elastalert". Some smtp servers will automatically add their hostname, ie, [email protected], onto it. Some will complain that there is no domain and not send.

I would check smtp server logs, or maybe your spam folder.

[vaibhavtupe]

I have already set the from_addr property and even checked spam folder. only option left is checking the smtp server logs. Lets see If I can find something there.
Thanks!