Docs-website: `TDOC_DocPageView_pageView` event data drastically dropped on Mar 25th

[jpvajda]

Steps to reproduce

1. Go to GA > Behavior > Events > Overview
2. See that March 25th data for this event drastically plummeted.

Acceptance Criteria

• [ ] Determine the root cause of why we saw such a huge drop in the event
• [ ] If there is a 🐛 in the code, fix it
• [ ] Data is reported in a similar pattern to the GA data before March 25th

[jpvajda]

As a note browser agent data for this same event DOES NOT show this drop....

[roadlittledawn]

FWIW. it looks like there's a count of 813 DocPageView in the Unfiltered Master View. that number still seems low for 7 days. but does that imply some filtering in GA is part of the cause here?

[jpvajda]

@roadlittledawn perhaps! Let me see what Zoe thinks of this issue.

[zoezhou1113]

From what I can tell, the TDOC_DocPageView_pageView event is still not sending to GA:

[jpvajda]

So is this simply a setting things in Segment? If you go to Source / Destination / Settings there are a ton of things that can be set on the destination, perhaps we just need to flip something on @roadlittledawn /zoezhou1113 ?

/new-relic/destinations/google-analytics/sources/docs_staging/

[zoezhou1113]

@jpvajda No, "integrations" needs to be updated in the code. Here is the Segment documentation on filtering: https://segment.com/docs/guides/filtering-data/

[jpvajda]

@zoezhou1113 well we currently set integrations ALL: true here So that's why I thought maybe it's a setting in segment.

[jpvajda]

@roadlittledawn is it possible this configuration in the theme is being override at the site level?

[roadlittledawn]

You beat me to it, @jpvajda ! That's definitely the only place we should need to set that. I'll look at network requests when I'm back at my computer to see if that's set.

[zoezhou1113]

This is the only thing I could think of. I don't see any filters applied on the Segment side.

[jpvajda]

@roadlittledawn is it possible this tessen configuration is causing the issue at the site level?

This might be a place we can ask the Tessen team for their thoughts @zoezhou1113

[roadlittledawn]

@roadlittledawn is it possible this tessen configuration is causing the issue at the site level?

This might be a place we can ask the Tessen team for their thoughts @zoezhou1113

it looks like that integrations setting is the default in the tessen.track() method. i'm not actually sure why that event fires since we only seem to fire the tessen.page() event when the page loads (aka, route changes). the tessen.page() call has the integrations setting we made. do those page events not get forwarded to GA?

also, the fact that TDOC_DocPageView_pageView is also added to our Browser agent PageAction surprised me. i'm curious if tessen detects that and adds it automatically to our Browser data (it also sends its data to the Tessens account in a TessenAction event)

[roadlittledawn]

Since deploying the small tessen snippet change with this yesterday, I see more of these events in GA, but def not what the amount I'd expect since it's sent with each page view. 58 of the DocPageView events recorded in GA yesterday.

[jpvajda]

@roadlittledawn so it's not 💯 % esolved yet? also can you add some points to this to account for the work in Sprint 3?

[jpvajda]

This looks resolved as there is a signifcant jump in these events from 4/26 - 4/27 from 910 - 11,126