Desktop: File Manager Overlay Icons not visible in macOS Mojave 10.14 or 10.14.1

[mm8974]

Expected behaviour

I expect to see File Manager Overlay icons on files and folders inside of a Nextcloud sync folder as referenced here - https://docs.nextcloud.com/desktop/2.3/navigating.html#file-manager-overlay-icons

Actual behaviour

After upgrading to macOS Mojave 10.14, the icons disappeared. When I upgraded I was running 2.3.3 build 84 and just today I installed the macOS client version 2.5.0rc1 (build 20181026). No luck either.

Interesting change - after installing the 2.5.0rc1 client and before rebooting, I could see the right-click menu but after a reboot the 'Nextcloud' right-click menu disappeared in addition to the overlay icons. To recover the right-click menu, I had to to a 'Force Quit' on the Finder and 'Relaunch' it. Once that was done, the Nextcloud right-click menu was back but the icons are still missing.

Steps to reproduce

Start the Finder and browse to a Nextcloud folder

Troubleshooting steps tried:

Confirmed in System Preferences that the Nextcloud extension is activated > Quit and restarted Nextcloud app > turned off Dark Mode > Rebooted computer > upgraded from Mojave 10.14 to 10.14.1 > upgraded client from 2.3.3 to 2.5.0rc1 = Same results. No overlay icons in Nextcloud Finder folders.

Operating system:

OS language:
English

Server configuration

Operating system:
Linux
Web server:
Apache 2.4
Database:
MySQL
PHP version:
5.6
Nextcloud version:
13.0.5

[michaelstingl]

Workaround: 🍎 > Force Quit … > Finder – (needed after every reboot)

Seems this only happens when the client is "autostarted" from the system. After installing the 2.5.0rc1, the client was started manually.

BTW Same for OneDrive:
https://answers.microsoft.com/en-us/msoffice/forum/all/os-x-mojave-onedrive-finder-integration/57413b30-5ae5-4253-8580-282afb3e1d73

[binarious]

Workaround: 🍎 > Force Quit … > Finder – (needed after every reboot)

Doesn't work for me on 10.14.1 with 2.3.3. Still no overlay icons nor a "Share with Nextcloud" in the context menu of files in my Nextcloud folder.

[mm8974]

Workaround: 🍎 > Force Quit … > Finder – (needed after every reboot)

Doesn't work for me on 10.14.1 with 2.3.3. Still no overlay icons nor a "Share with Nextcloud" in the context menu of files in my Nextcloud folder.

I am currently running the macOS client version 2.5.0rc1. I had a right-click Nextcloud but no overlay icons. I now have both and this is what I did:

• 🍎 > Force Quit … > Finder (This step is probably not needed.)
• 🍎 > System Preferences > Extensions > Finder Extensions > remove the checkmark from "Nextcloud Extensions"
• 🍎 > Force Quit … > Finder
• Check in the Finder to confirm that there is no right-click option or overlay icons.
• 🍎 > System Preferences > Extensions > Finder Extensions > add the checkmark to "Nextcloud Extensions"
• 🍎 > Force Quit … > Finder
• Check Finder now. I have both.

[anybodesign]

Hello,
I'm running the latest version, 2.5.1 final, with macOS 10.14.2
The client app is opened at system startup. After I close a session, when I login again, no more Finder extension (share with nextcloud) nor green dots on folders :)
I have to manually relaunch the Finder (right-click + alt -> Relaunch) to make everything work again.

[jonasgarstick]

Hello,
I'm running the latest version, 2.5.1 final, with macOS 10.14.2
The client app is opened at system startup. After I close a session, when I login again, no more Finder extension (share with nextcloud) nor green dots on folders :)
I have to manually relaunch the Finder (right-click + alt -> Relaunch) to make everything work again.

Same here.

[squareclouds]

same here guys, pretty annoying

[Upperholme]

Recently updated to the latest Nextcloud client 2.5.1final (build 20181204), and using 10.14.2 - seeing the same issue.

[benediktlechner]

same here.
client (Version 2.5.1final (build 20181204), Mac OS 10.14.3 ) works only if not loaded at system startup

[antonyjsmith]

Same here, two different machines both same config:

Version 2.5.1final (build 20181204), Mac OS 10.14.3

[HigH-HawK]

macOS Mojave (10.14.4) - Nextcloud app 2.5.2git (build 20190319)

When I open the finder, it shows the Nextcloud folder in my favourites sidebar but no icon to it. The icon is just a grey square with rounded edges. I tried the above workarounds without success.

I even tried reinstalling the app without success.

[jonasgarstick]

macOS Mojave (10.14.4) - Nextcloud app 2.5.2git (build 20190319)

When I open the finder, it shows the Nextcloud folder in my favourites sidebar but no icon to it. The icon is just a grey square with rounded edges. I tried the above workarounds without success.

I even tried reinstalling the app without success.

We were talking about these green overlay icons not the Nextcloud symbol in the sidebar. You are right, the symbol is just a grey square even after a forced finder reboot. That's not nice but the functionality of the overlay icons should work also for you.

[HigH-HawK]

Oh dear I may have mistaken the subject here. You are right, these are working for me. Sorry for the confusion

[croessner]

Same problem. No context menu and no overlay icons

Latest Mohave and 2.5.1 client here

[Mojo90]

Same for me:

Client version: Version 2.5.2git (build 20190319)
Operating System: macOS Mojave 10.14.3 (18D109) (Dark Mode)
OS language: English

I even do not see the nextcloud sharing item which is shown in the doc here.

That is how it looks for me:

(with relaunch finder it works as expected)

[mm8974]

@Mojo90 @croessner @michaelstingl @antonyjsmith

Yesterday, I found a Dropbox tech support link that indicates that the missing overlay icons in the macOS finder "Nextcloud Extensions" could be caused by 3rd party finder extensions such as OneDrive. As a result, I am now testing and only allowing Dropbox and Nextcloud "Finder Extensions" to be enabled. So far the overlay icons are visible and working as designed.

https://www.dropboxforum.com/t5/Installs-integrations/Smart-sync-icons-missing/td-p/322123

• macOS > System Preferences > Extensions > Finder Extensions - review all software injecting finder extensions and disable them all except for Nextcloud.
• Then... exit and restart the Nextcloud software
• Check Finder for Overlay icons (green circle with checkmarks or three dotted triangle). If not, then...
• Restart the finder using "Force Quit"
• Check Finder again.

Please test and let me know how it works for you.

Server - 14.0.8
Desktop for Mac client 2.5.2
macOS Mojave 10.14.4

[Mojo90]

@mm8974
Thanks for this hint, you are right when only Nextcloud is activated it works without any problems. I have Dropbox and OneDrive installed as well.