Deltachat-desktop: Windows: not sending/receiving

[evlli]

• Platform (linux/mac/windows): Windows
• Delta Chat Desktop Version: 0.104.0 Preview
• Expected behavior: pushing mails to the server / requesting mails from the server
• Actual behavior: keeps loading, but connected to the mailserver (login showed up in logfile of mailserver)
• Steps to reproduce the problem: npm run dev, it should just not work..
• Screenshots:
• Logs:

[ralphtheninja]

32 bit windows?

[evlli]

64Bit windows 10 pro 1903

[evlli]

It is probably also worth mentioning that I can access that mailaccount with thunderbird no problem from the same devices.

[ralphtheninja]

Maybe you can bring your computer to bb33 and @Jikstra or someone else could help you debug this. Impossible to know what's wrong given this report.

[Jikstra]

@MIntrovrt can you provide any logs?

[ralphtheninja]

Might be worth it to try that account on linux or mac as well, just to rule out it's not related to windows only.

[evlli]

yeah i will try that account on linux. somehow i just found this "SMTP failed to send message: connection refused" in the output of npm. i suspect the restrictiveness of my mailserver might be messing with it. It only allows StartTLS and encryped passwords, so that might be why my mailserver is refusing to work. ill try it with another server just to make sure.

[evlli]

okay that problem just solved itself. its the policy on my mailserver.

[ralphtheninja]

@MIntrovrt Aaah ok. All good then, for now :wink:

[Jikstra]

@MIntrovrt try out the advanced settings and enforce starttls for imap/smtp, than you should be able to make it work.

[ralphtheninja]

@Jikstra I'm wondering if we somehow can detect these sort of problems and make a suggestion?

[Jikstra]

@ralphtheninja i think core should report this as an error? With the Error event it should be shown in the ui. But maybe it should already fail on login?

[evlli]

Yeah, just showing an error would be helpful. I mean, it detected it couldnt send even though it knew the server worked.