Deck: Boards are not showing up after upgrade

Created on 2 May 2017  路  22Comments  路  Source: nextcloud/deck

Steps to reproduce

1.Upgrade to latest Deck

Expected behaviour

All of my existing kanbans should be available and work as usual

Actual behaviour

All Kanbans are gone

Server configuration

Operating system: Linux server-us05.server.plus 3.10.0-514.2.2.el7.x86_64 #1 SMP Tue Dec 6 23:06:41 UTC 2016 x86_64

Web server: Apache (apache2handler)

Database: mysql 10.1.22

PHP version: 5.6.30
Modules loaded: Core, date, ereg, libxml, openssl, pcre, zlib, filter, hash, Reflection, SPL, session, standard, apache2handler, bcmath, bz2, calendar, ctype, curl, dom, mbstring, fileinfo, ftp, gd, gettext, iconv, imap, intl, json, ldap, memcache, exif, mcrypt, mysqlnd, mysql, mysqli, PDO, pdo_mysql, pdo_pgsql, pdo_sqlite, pgsql, Phar, posix, SimpleXML, soap, sockets, sqlite3, tokenizer, xml, wddx, xmlreader, xmlrpc, xmlwriter, xsl, zip, mhash, ionCube Loader, Zend Guard Loader, Zend OPcache

Nextcloud version: 11.0.3 (stable) - 11.0.3.2

Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.

No errors have been found.

List of activated apps:

List of activated apps:


App list

Enabled:
 - activity: 2.4.1
 - activitylog: 0.0.1
 - admin_audit: 1.1.0
 - admin_notifications: 1.0.0
 - announcementcenter: 3.0.0
 - calendar: 1.5.2
 - comments: 1.1.0
 - contacts: 1.5.3
 - dav: 1.1.1
 - deck: 0.1.3
 - external: 1
 - federatedfilesharing: 1.1.1
 - federation: 1.1.1
 - files: 1.6.1
 - files_accesscontrol: 1.1.2
 - files_automatedtagging: 1.1.1
 - files_downloadactivity: 1.0.1
 - files_pdfviewer: 1.0.1
 - files_sharing: 1.1.1
 - files_texteditor: 2.2
 - files_trashbin: 1.1.0
 - files_versions: 1.4.0
 - files_videoplayer: 1.0.0
 - firstrunwizard: 2.0
 - gallery: 16.0.0
 - issuetemplate: 0.2.1
 - logreader: 2.0.0
 - lookup_server_connector: 1.0.0
 - nextcloud_announcements: 1.0
 - notes: 2.2.0
 - notifications: 1.0.1
 - password_policy: 1.1.0
 - provisioning_api: 1.1.0
 - rainloop: 4.28.1
 - richdocuments: 1.1.25
 - serverinfo: 1.1.1
 - sharebymail: 1.0.1
 - spreed: 1.2.0
 - systemtags: 1.1.3
 - tasks: 0.9.5
 - templateeditor: 0.2
 - theming: 1.1.1
 - twofactor_backupcodes: 1.0.0
 - updatenotification: 1.1.1
 - workflowengine: 1.1.1

Disabled:
 - encryption
 - files_external
 - files_markdown
 - files_retention
 - survey_client
 - user_external
 - user_ldap
 - user_saml

Nextcloud configuration:

```
If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder

0. Needs triage bug

All 22 comments

Are there any entries in your logfiles (nextcloud/browser)? Can you check manually if those boards sill exist in the mysql table oc_deck_boards ?

I haven't been able to check (too busy at the moment).... however, what I found was that if I manually enter in the Deck # in the URL it will appear - so apparently they are still in the DB.

@aproposnix Ok, so there might be an issue with the javascript part. Would be great if you could check the browser console for errors if you have some time.

selection_012

Yeah, I see some error there. See attached screen. I get this when I click on the deck link in the menu.

Might be related to https://bugzilla.mozilla.org/show_bug.cgi?id=1336076

@aproposnix Would it be possible to get a test account on your instance to find the issue? I cannot reproduce this on my setups.

Just for Clarification - this isn't just about Firefox - the same behavior can be seen in Chrome.

I'm not sure how giving you a test account on the server will be useful. I mean, it requires an upgrade with existing decks (which I already did). PM me for the credentials if you really need it.

EDIT: Added Console Output from latest Chrome:
selection_013

Ok, it seems there is something wrong on the backend side. Then a test account won't help much. Any errors in your nextcloud log.

Yeah, I'm getting tons of errors:

selection_014

Same problem over here, all boards have disappeared!

image

based on issue #118 I downloaded and installed https://bitgrid.net/~jus/deck_0.1.3.1-fix-a6b6842.tar.gz
This did not fix the issue. I still do not see the kanbans.

@aproposnix Anything new in the logs?

@juliushaertl

Yeah, it seems the errors aren't as many this time and they are different:

selection_016

EDIT: Not sure if it's useful or not but the Kanbans were shared with both individuals and groups. When I open the URL (manually entering the deck number) I cannot edit the kanban and the sharing section is blank.

@aproposnix Thanks for the logs. Here is another test build: https://bitgrid.net/~jus/deck_0.1.3.1-fix-860cbab.tar.gz

@juliushaertl With this version, I still do not see the kanbans BUT now when I manually open the board, I can move the cards from one column to another (could not do that in the previous build).

selection_017

@aproposnix And another fix added. Group sharing was broken due to wrong documentation in Nextcloud. https://bitgrid.net/~jus/deck_0.1.3.1-fix-12ebffb.tar.gz

You are making progress :) I can now see ALL kanbans (including previously deleted kanbans!). I cannot delete any of them now (clicking on the trash icon doesn't do anything).

selection_019

selection_018

@aproposnix Deleting is a different issue which has already been solved in #113

So with the latest patch the error should not occur anymore. Looks like it worked from the timestamps of your logfile.

@Aesculapius @dirigit Mind testing https://bitgrid.net/~jus/deck_0.1.3.1-fix-12ebffb.tar.gz as well? Would be great to have your feedback as well.

Hi,

performed a short test of fix-12ebffb:

Decks are visible and creatable, stacks as well.

Deletion of stacks works.

Deletion of decks does not work.

thank you so far ;)

Fixed with #118

Thanks everyone for reporting and helping to fix it. :+1:

Unfortunately don't have time atm to test but I trust the other guys with their conclusions and will wait for the next version update. Thanks.

1.4 works here as it should :-)

First loading after upate to 1.4 showed an error and no decks. 1st reload fixed that.
deck1 4

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