Cwa-app-ios: Question about “matched key count”

Created on 9 Sep 2020  Â·  11Comments  Â·  Source: corona-warn-app/cwa-app-ios

On the 6th the Coronaapp pushed me two exposures with low risk. Those two „keys“ can be found on my exposure check login from that day.
B248A632-D00C-45A1-BA69-40018C791028

The two exposures with low risk are still shown on my coronaapp up until now
BF12A715-334D-4C9B-87EE-3B8E157229F3
but they cannot be found on the logs from the 7th, 8th and today
32370EC6-D1ED-49FD-BDCC-14F4FFFC1919
2969940C-0783-45A4-8426-2B80BF51BC1C
1C106564-98C8-4C4F-9AF7-05748476978C

Can someone please explain me why?
Thank you so much


Internal Tracking ID: EXPOSUREAPP-2960

To Be Reviewed bug mirrored-to-jira

Most helpful comment

@FelixKuehl

I kind of remember, that we had a similar issue here before about exposures that were once counted but not erased after 14 days?

Just to answer this specific question: Yes, this was an Android exclusive problem and it worked slightly different: There you had matches initially showing up in CWA & EN log, but even when phased out of the log they persisted in CWA. This issue has since been fixed with the release of CWA 1.3 though.

All 11 comments

There are currently problems with the Exposure Notification Framework (ENF) under iOS 13.7: https://www.coronawarn.app/en/blog/2020-09-10-ios-13-bug/

My guess would be that your problem is related to that, but unfortunately I don't know anything more specific either.

Related threads:

Hello @TeRe20200,

I have created a Jira issue and forwarded your case to our development team.

Thanks,
LMM

Corona-Warn-App Open Source Team

@GPclips a small OT suggestion:

What do you think of the idea to make a small comment in an issue before moving it into another repo? The reason why I bring this up is that subscriptions seem to get lost in this process and ppl who previously subscribed will not be notified of any future updates while the move itself also seemingly doesn't show up in ones notifications.

Lemme know what you think 🙂.

(CC: @mtb77 @svengabr)

I am experiencing the same Issue under IOS 14. I am getting "one exposure with low risk" but can not find a single match in my exposure logs. I kind of remember, that we had a similar issue here before about exposures that were once counted but not erased after 14 days?

I am attaching my exposure log.

image

{
  "Build" : "18A393",
  "ExportVersion" : 2,
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          "KeyCount" : 16008,
          "AppBundleIdentifier" : "de.rki.coronawarnapp",
          "Timestamp" : "2020-10-03 22:14:49 +0200"
        },
        {
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Hello everyone and thanks for your feedback.

The bug you experienced will most likely be fixed with iOS 14.2 Public Beta 2 according to this comment:
https://github.com/corona-warn-app/cwa-app-ios/issues/1106#issuecomment-703174855

The developers have also marked the attached Jira ticket for this issue as obsolete since its a duplicate of https://github.com/corona-warn-app/cwa-app-ios/issues/1106

To keep the board clean, I need to close this issue and kindly ask you to move your conversation to the above-mentioned issue.

Thank you for your support and understanding!

Best regards,
SG

Corona-Warn-App Open Source Team

@FelixKuehl

I kind of remember, that we had a similar issue here before about exposures that were once counted but not erased after 14 days?

Just to answer this specific question: Yes, this was an Android exclusive problem and it worked slightly different: There you had matches initially showing up in CWA & EN log, but even when phased out of the log they persisted in CWA. This issue has since been fixed with the release of CWA 1.3 though.

I know this issue is closed, but I still have the same problem. App shows one encounter, logs show zero. Can someone tell me why?

@TeRe20200
If you are using iOS, please update to iOS 14.1 and this Issue will be solved (see: https://github.com/corona-warn-app/cwa-app-ios/issues/1106)

Hello Ein-Tim, thank you for your very quick response. But I have iOS 14.1 and still my App shows me one Risikobegegnung
0C66FD33-FA34-460D-BB24-EAAC69062484
but it cannot be found when it comes to my Exposure checks. Am I too stupid, or?

https://www.file-upload.net/download-14331293/ExposureChecks-2020-10-22.json.html

@TeRe20200 did your CWA perform an update/sync since you upgraded to iOS 14.1? If not you'll have to wait until the next update/sync happens, to see the fix in action.

@Ein-Tim @daimpi Thank you smart people!

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