Cura 4 (4.3 & 4.4B) Add Printer Menu Scrolling Issue

Created on 12 Nov 2019  路  9Comments  路  Source: Ultimaker/Cura

Application version
I've noticed this issue since the upgrade to Cura 4

Platform
This issue only appears on OSX (Macbook Pro)

Reproduction steps

  1. Whenever I try to scroll the Add Printer Menu with my USB mouse, the scroll bar resets to the top on every roll of the scroll wheel
  2. This can be avoided by clicking and dragging the scroll bar or using the trackpad's scroll functionality.

Additional information
I am using the Logi MX Master 2S mouse and haven't tested it with any other peripheral mice. This is kind of a strange/niche issue since as far as I can tell, it only appears on Mac with this certain wireless mouse, but it can be challenging to add a new printer with this bug.

MacOS Needs Info Bug

All 9 comments

Well, unfortunately we don't actually have that mouse, so it's going to be a bit tricky for us to reproduce it.

Update to the issue, it also appears scrolling the marketplace. I'm happy to do any testing and report back if you'd like!

It would help if you could see if it also happens with a different mouse.

FYI, I just tried using a Microsoft wireless mouse on a MacBook Pro running High Sierra with one of my Cura releases and the mouse scroll wheel worked just fine in both the printer list and also the marketplace.

This is a bit of a long shot, but there may be something in the logs?

I tried using Logitech M100 and B100 mouse on MacOS Mojave and could not reproduce it on the add printer list nor Marketplace.

This issue has been automatically closed because there has been no response to our request for more information from the original author. With only the information that is currently in the issue, we don't have enough information to take action. Please reach out if you have or find the answers we need so that we can investigate further.

I also have this issue with the Logitech MX Master 2S, Cura 4.8.
CuraScrollingBug.mp4.zip

Nothing was added to the log while scrolling.

We're looking for general QML errors here really. I wouldn't necessarily expect something to happen during scrolling.

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