Cordova-plugin-googlemaps: [READ] Before reporting about your issue...

[wf9a5m75]

Hi, thank you for using the cordova-googlemaps-plugin.

If you come here, you may have some issues.
I would like to help you to solve your issues and improve this plugin as much as possible.
But in order to that, I need also your help as much as possible.

take a screen capture or video record

Please take a screen capture or take a video to describe your issue.
I need to know what is wrong.
For example, crash your app, please take a video when your app crash.

save the logs

If you are familiar with Android Studio or Xcode, please save the error logs, and provide it.
The 80% of issues, I can understand what happens when I see the logs.
Please provide all logs, not a few lines.

provide your app code

The most important thing of debugging is reproduce your issue.
In order to that, please share your whole project files.
This is the fastest and valuable resource for debugging.

I know you don't want to publish your source code.
So that's why please share your code using Bitbucket.

Bitbucket provides private git repository service as free.
You can share your project files with only me.
If you are not familiar with git repository, please watch this video.
https://www.youtube.com/watch?v=BtEvnE79jxY

Need NDA? I can do it.

Sometimes, your company might prohibit that except contracting NDA.
If your company require NDA, ask me. I can agree it.

Basically, I'm not interested in your app or source code. So I don't share your source code with another person.

Don't send your code as zip file or text file.

Please provide your project files.

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Thank you for your help.

[jlcarvalho]

Hey man, you can create templates for issues and pull requests. This can guide users in a more concisely way than this issue.

See: https://github.com/blog/2111-issue-and-pull-request-templates

[wf9a5m75]

Thank you for letting me know. I will read it!

[wf9a5m75]

This page has been moved to https://github.com/mapsplugin/cordova-plugin-googlemaps-doc/blob/master/articles/before_post_your_issue/README.md