Client: Can't enter airdrop - ERROR CODE 4207
Like this: 
But in the previous page, it said that I am qualified.
maple3142
All 106 comments
Same
joaoqueroiz
on 10 Oct 2019
The exact same issue for several hours now. VPN did not appear related to the issue.
Reregistering the device under non-VPN IP made no difference.
ERROR CODE 4207, not the 4206 that people used to get up until a few hours ago.
I hope someone with the right expertise will be kind enough to come to the rescue, I really want in on this one and as I imagine, the others too.
CyberClouseau
on 10 Oct 2019
Now, 2 hours later, it says I'm qualified to join and when I click I get "sorry, you are not qualified to join." this time without an errpor message but still obviously in error.
Is it being worked on? I wasn't ditched, was I?
CyberClouseau
on 10 Oct 2019
Now, 2 hours later, it says I'm qualified to join and when I click I get "sorry, you are not qualified to join." this time without an errpor message but still obviously in error.
Is it being worked on? I wasn't ditched, was I?
No I have the same issue too now
dylanbuchi
on 10 Oct 2019
I also have the same issue says I qualify then the error code pops up and says I don't
BlueDemon1854
on 10 Oct 2019
I wouldnt be surprised if a bunch of bad actors were pommeling the service with a flock of bot attempts to join. I myself have registered in more than ample wasys demonstrating I'm not a bot.
I hope hey're working on it. We're real people!
CyberClouseau
on 10 Oct 2019
Same issue for days, and after I added information I was not comfortable adding to hit their criteria. Bait and switch? The lack of response to bug reports (filed in app as well as this one) about this certainly leads one to be suspicious.
skyphyr
on 11 Oct 2019
Even after update, i still get this error
gclmbaqtvw
on 11 Oct 2019
gclmbaqtvw. Same here, across windows, android, and Linux.
skyphyr
on 11 Oct 2019
This is a copy of issue #20219
No, it has another error code
gclmbaqtvw
on 11 Oct 2019
Not exactly, they get an Error 4206, we get an Error 4207.
CyberClouseau
on 11 Oct 2019
So, before update the error was 4206 after update I have error 4207. Different name, same results.
m-faccin
on 11 Oct 2019
So, before update the error was 4206 after update I have error 4207. Different name, same results.
I had error 4206 approximately till this issue record was created, then error 4207 began to appear. Then I updated, but it didn't change anything
gclmbaqtvw
on 11 Oct 2019
Now the airdrop doesn't appear in my app anymore does that mean I'm in?
BlueDemon1854
on 11 Oct 2019
Do you have the gold logo by your name?
Its still in mine.
CyberClouseau
on 11 Oct 2019
Unfortunately no. still the same error code 4207 when I try to join
BlueDemon1854
on 11 Oct 2019
From what I understand it pretty much means for 1 reason or another I've been banned. Not exactly sure why. I went on a FB page and everyone there is posting pics of them getting in 2 hrs ago
BlueDemon1854
on 11 Oct 2019
Still not getting in either.
CyberClouseau
on 12 Oct 2019
Yes , same issue..... oh my. Help us mighty stellar
Z86-tech
on 12 Oct 2019
same issus.....
MuuJian
on 12 Oct 2019
Do you guys have Keybase installed on multiple devices?
CyberClouseau
on 13 Oct 2019
Yes, ios, android, same issue
Z86-tech
on 13 Oct 2019
Do you guys have Keybase installed on multiple devices?
mac ios
MuuJian
on 13 Oct 2019
Identical issue here with the same error codes being spit out. Any updates as to why this is happening?
Gumwars
on 14 Oct 2019
still not getting in >_<
CyberClouseau
on 14 Oct 2019
is this still an open and common error? because i have just checked the airdrop page and the participant number is going up. which means this error is uncommon...... right? or not...
Z86-tech
on 15 Oct 2019
Its still an issue for me and the participant number kept going up all through this issue.
CyberClouseau
on 15 Oct 2019
This number behaviour is really strange, because after changing of criteria of airdrop qualification on 16.09 (there were something like 70k participants), it didn't fall down and kept going up. But at the same time, all new users who registered after 09.09 lost their "lucky airdropee" status
gclmbaqtvw
on 15 Oct 2019
I think stellar lumens keybase is under some sort of social - attack, and people are trying to instal/verify XXXXXXX of accounts, and verification is now offline... just as it was a problem after first registration era...
Z86-tech
on 15 Oct 2019
They should tell something about the issue ...
skateman12
on 16 Oct 2019
Same issue here. I wish someone would at least acknowledge
barbara
on 16 Oct 2019
ami tmb me pasa lo mismo
Nicooo27
on 16 Oct 2019
шо за херня, проверяет три пункта и по всем ОК
а в итоге "сорян вы не прошли проверку"
WTF
Nphox
on 17 Oct 2019
WTF впрямь
CyberClouseau
on 17 Oct 2019
Дмитрий, мы тут все в одной лодке, старайтесь без лишних эмоций. Заодно просмотрите страны что допустимы к эйрдропу. Вероятно это причина
Z86-tech
on 17 Oct 2019
Не совсем! Я нахожусь в стране, которая находится в списке ОК, и я все еще не вхожу.
(not exactly, I'm in a country on the OK List and I too cannot enter)
CyberClouseau
on 17 Oct 2019
Its frustrating! I have used more identifiers than is required, I'm obviously not a bot, and nada! Also, the issue is 9 days old. If it were Brie we'd have to chuck it.
Please respond :)
CyberClouseau
on 19 Oct 2019
probably app dev is somewhere on a vacation 💃
Z86-tech
on 19 Oct 2019
Same here...
Totosson
on 20 Oct 2019
Same here
juliandewit
on 21 Oct 2019
Strange things.. meanwhile on an airdrop page numbers go up: 110,437 registered so far. Updt; 110,911 - 474 users in 9 hours... Looks like registration is working fine, this means a bug is not common.
Z86-tech
on 21 Oct 2019
Okay, so the app got an update,
i enter airdrop, every check mark is ok, and text - you are qualified to join. then after i press the button it say "you are not qualified to join"
Z86-tech
on 22 Oct 2019
The same to me
gclmbaqtvw
on 22 Oct 2019
same here
JanGroot
on 22 Oct 2019
I think someone needs to be notified about that.
What is a reason ?
How to contact main DEV's ?
bossmanpl
on 22 Oct 2019
i think they read this thread. i asked a friend of mine, he has the same issue, he has iphone, i have android, so its a both platform issue.
Z86-tech
on 22 Oct 2019
Not just on iPhone and Android, on a PC as well.
CyberClouseau
on 22 Oct 2019
Is there any Keybase support somewhere?
mag669
on 23 Oct 2019
same issue...seems there is no solution, and no official reason why
latticegold
on 23 Oct 2019
the registered is increase
MuuJian
on 24 Oct 2019
After seeing an error, I cannot find airdrop anywhere on my phone.
weiso
on 24 Oct 2019
They probably intentionally did this while they solution for the loads of people hammering this trying to game the airdrop.
bbrink68
on 24 Oct 2019
They probably intentionally did this while they solution for the loads of people hammering this trying to game the airdrop.
nope. the numbers of participants go up. sorry but its a bug
Z86-tech
on 24 Oct 2019
Okay, so the app got an update,
i enter airdrop, every check mark is ok, and text - you are qualified to join. then after i press the button it say "you are not qualified to join"
I am also having this problem after the last keybase upgrade!
Maybe some people were blacklisted somehow.
I hope they solve it. Since I really like this app to verify PGP keys.
bitcoinoplomo
on 25 Oct 2019
All of us have same problem.
The problem persist from the begining.
Devs know about that problem.
It is for their convenient to not to take any action to fix it.
bossmanpl
on 25 Oct 2019
Hi although its been confirmed on app that ive met all conditions to qualify when I want to join the airdrop the message says "Sorry, you dont qualify"
Can yiu please check it
Wosiu thanks
Wosiu3
on 25 Oct 2019
Hi although its been confirmed on app that ive met all conditions to qualify when I want to join the airdrop the message says "Sorry, you dont qualify"
Can yiu please check it
Wosiu thanks
ashleysophia233
on 26 Oct 2019
Hi although its been confirmed on app that ive met all conditions to qualify when I want to join the airdrop the message says "Sorry, you dont qualify"
Can yiu please check it
Wosiu thanks
Hi although its been confirmed on app that ive met all conditions to qualify when I want to join the airdrop the message says "Sorry, you dont qualify"
Can yiu please check it
Wosiu thanks
Please dont spam this topic. one issue is enough
Z86-tech
on 26 Oct 2019
Okay, so the app got an update,
i enter airdrop, every check mark is ok, and text - you are qualified to join. then after i press the button it say "you are not qualified to join"
Same here.
galileo-pkm
on 26 Oct 2019
in the meantime registration is open and participants going up....
Z86-tech
on 26 Oct 2019
Same exact deal for me - really hoping that they fix it.
revonoc
on 28 Oct 2019
has anyone joined successfully?
MuuJian
on 29 Oct 2019
has anyone joined successfully?
122,785 registered so far. so yes - someone is successfull on joining.
Z86-tech
on 29 Oct 2019
same here
DRRDietrich
on 29 Oct 2019
same here, anybody from keybase team can help?
dmytro-tol
on 29 Oct 2019
Just confirmed that all of our theories are false - my friend signed up, only follower was me, and they got in with zero problems, US #, no outside identifications and 3 devices. Have no idea why it didn't work the same for me, but at least I know that I've done nothing different
revonoc
on 30 Oct 2019
If Keybase can't organize an airdrop that works for all people that are eligable and never respond to a Github issue while they insist you ae part of Github, Is our data safe with them, like, at all?
CyberClouseau
on 30 Oct 2019
I would still say yes given that their userbase is probably skyrocketing right now and I assume their team is tiny - I'm still hoping they'll fix it, but I personally haven't given them any sensitive data and I shouldn't have to for the drop I hope
revonoc
on 30 Oct 2019
If Keybase can't organize an airdrop that works for all people that are eligable and never respond to a Github issue while they insist you ae part of Github, Is our data safe with them, like, at all?
what data do you mean? your cell phone?? there is no doxing, no sensative info. please dont fud. we are here clean players, we dont fud here. scroll on.
Z86-tech
on 30 Oct 2019
Same here, I am so confused that why all conditions are fulfilled but 'not qualified'.
ibnlahad323
on 30 Oct 2019
We are running out of time :(
Luna1200
on 30 Oct 2019
We are running out of time :(
what do you mean?
Z86-tech
on 30 Oct 2019
Okay, so the app got an update,
i enter airdrop, every check mark is ok, and text - you are qualified to join. then after i press the button it say "you are not qualified to join"
Unfortunately same problem :/
Why no any solution for this still?!
linuxtopia
on 30 Oct 2019
i think they dont like our IP adress..this is from the fine print:
"We reserve the right to blacklist users, even after registering. If you appear to use a bot or multiple accounts to sign up for Keybase, we'll blacklist you. Similarly, _if you appear to come from fishier IP'_ s, we may exclude you."
flood gate registration is open: 126,792 128,034registered so far. compare to yesterday 122,785 registered/
so what more can i say. the registration is biger every day. time to move along. not a big deal.
Z86-tech
on 30 Oct 2019
@Z86-tech which country's IP you have?
linuxtopia
on 30 Oct 2019
@Z86-tech which country's IP you have?
LATVIA. and its my only. Paid in full.
Z86-tech
on 30 Oct 2019
That's one lucky number
Z86-tech
on 31 Oct 2019
same
nizzwb
on 1 Nov 2019
I think they (all of dev ) know about the bug and they pretend not to know about it which will allow them to pay us less
eddypop2000
on 1 Nov 2019
I think they (all of dev ) know about the bug and they pretend not to know about it which will allow them to pay us less
FULL STOP
they dont "pay us" its a gift from stellar foundation.
this is bad reply. i suggest to use your manners
Z86-tech
on 1 Nov 2019
Unless I got banned for registering with the same ip as my brother who is the one who told me about the app and the airdrop then I don't find any other "reasonable" explanation for this but what bothers me the most is that there's no explanation coming from the devs.
Luna1200
on 1 Nov 2019
I'm wondering if deleting my account and trying again would work but I'm worried about making this even worse! Also, I have some lumens already in the wallet since I thought that might be helpful for verification (it wasn't)
revonoc
on 2 Nov 2019
If you do that, you probably will get caught as "tries to get in on multiple accounts"
I wish they just let us know "its f*cked but we're working on it" so that we at least know that they know,
CyberClouseau
on 2 Nov 2019
If you do that, you probably will get caught as "tries to get in on multiple accounts"
I wish they just let us know "its f*cked but we're working on it" so that we at least know that they know,
My thoughts exactly
revonoc
on 2 Nov 2019
I'm wondering if deleting my account and trying again would work but I'm worried about making this even worse! Also, I have some lumens already in the wallet since I thought that might be helpful for verification (it wasn't)
well probably a ban would follow. but in any way you have your private secret key backed up, right? you can always try... unles you have a special profile.... just my thoughts.
question to all:
is the registration closed? i have been wathicng the numbers, and it goes on and on. i belive it wasnt until 1st of november...
Z86-tech
on 2 Nov 2019
I believe registrations will go on for the full 20 months of the airdrop, so that Keybase and the circulation of Stellar Lumen will get as big as possible. Thats how I would do it, it makes the most business sense.
I already own XLM for a long time and now complete n00bs who dont even believe in the project pass me by to cash in and cash out >_<
CyberClouseau
on 2 Nov 2019
I believe registrations will go on for the full 20 months of the airdrop, so that Keybase and the circulation of Stellar Lumen will get as big as possible. Thats how I would do it, it makes the most business sense.
I already own XLM for a long time and now complete n00bs who dont even believe in the project pass me by to cash in and cash out >_<
Agree. they wont hodl....
Z86-tech
on 3 Nov 2019
I ran into this problem on a brand new account on an IP where I am the only keybase user. It appears to be an issue with the type of phone number added. I have two SMS-capable numbers: an OTT number and an MNO number. With the OTT number on my account, I couldn't join. As soon as I deleted the OTT number, leaving just the MNO number, it worked.
My guess is that the initial airdrop qualification check only checks to see if you have a verified number on your account, not what type of line it is. When you try to join the drop, it then does the db lookup and, if you have an OTT number like mine that's usually listed as a VoIP number, you get this opaque failure.
heliosyne
on 6 Nov 2019
The problem also seems to occur if there is already another account that has joined Airdrop with the same number AND if you have unsubscribed from Airdrop, it is not possible to re-register with the same account and number.
DRRDietrich
on 6 Nov 2019
Same problem - qualifies, verified account, after applying I get the message that I don't qualify.
nowinskp
on 6 Nov 2019
Same here... 😞
venkain
on 7 Nov 2019
HELIOSYNE I could kiss you in complete disregard of your age, species or gender ^_^
I have been the major whiner of this issue and now I am IN THE AIRDROP, after trying like 100 times.
Heliosyne found the workaround, I followed his lead to test it and despite 100 previous failures under all sorts of circumstances - this works. From another country, and through another network provider. Helio's workaround is hereby successfully peer reviewed. Thanks a metric shitton, Heliosyne.
I AM IN.
.
Guys now that you can get in: dont be a freeloader and flip those Lumens right around for cash. Learn about Lumens and work with them. You are offered these to be part of the XLM economy, which shows great promise also for developing nations, not at a trick to get free beer money. Participate in the currency and its increasing systems and possibilities plz.
CyberClouseau
on 7 Nov 2019
I only have one phone number, and I even tried using a different SMS service to see if that would help. My service provider is Republic Wireless and I am on the Wifi-only plan. I tried deleting the number and then re-adding and re-confirming via SMS. I am still unable to join the airdrop. Any advice?
creepingdoubt
on 7 Nov 2019
Also can't join. In the US with one of the 4 major phone companies. I think it may have to do with using a VPN (at least in my case). Pretty unfortunate that there seems to be so many issues with this problem. It's hard to find any information for keybase support. I messaged the person that is supposed to be over their support but haven't heard back.
Would be nice to hear something back about this, but I guess we are all SOL.
alcoholenthusiast
on 8 Nov 2019
I also have VPN, but have attempted to register from non-VPN devices, every device I get the same response. Could it be trying once from VPN device got me blocked permanently? How do I prove I am real so I can participate? I have tried adding multiple identity verifications, but none has proven useful so far.
creepingdoubt
on 8 Nov 2019
That might be it? I'm honestly not certain but using a VPN is the only thing I did that could have raised a flag.
Honestly unless a dev reaches out we might be out of luck. I poked around on some keybase chats and tried to get in touch with their support but didn't recieve any response back.
alcoholenthusiast
on 8 Nov 2019
same here, can I ask when you signed up? I'm checking out the Keybase chat on Telegram and people are saying a lot about if you are "old" or "new", as in, before the first airdrop 9/9/19 or after. I signed up 9/20, so maybe that's why?
creepingdoubt
on 8 Nov 2019
I just signed up a few days ago.
alcoholenthusiast
on 8 Nov 2019
I've been using Keybase at work for around a year and received the September airdrop, but I'm also getting the "Sorry, you are not qualified to join." message straight after the screen which says I am qualified. 🤷♂
I suspect it's just a bug, but annoying if it's not fixed in time for November airdrop. If any member of the Keybase team is watching this thread, I'm happy to send logs. I don't want to post here in case there's anything sensitive.
baseten
on 8 Nov 2019
Really hoping we find a fix - I fulfill all requirements, using normal cell # - thinking about resetting my account from Keybase website?
revonoc
on 11 Nov 2019
An account reset takes at least 7 days and does not help here.
DRRDietrich
on 12 Nov 2019
My problem was solved by a new number.
DRRDietrich
on 12 Nov 2019
I tried adding a new number and it always tell me that I have been trying to add my number too many times and to try later but I haven't and so I have waited for days and try again and it tells me the same and then I waited for like 2 days now and again it tells me the same and I still can't qualify for the Airdrop with my already confirmed number and 0 answers about what's going on :(
Luna1200
on 12 Nov 2019
Any new updates? I have been on keybase for several months now and I can't get into the airdrop program either.
dionvl
on 13 Nov 2019
I assume I'm with others in having given up - too bad!
revonoc
on 14 Nov 2019
Okay, this is BS.
@strib @patrickxb @maxtaco @chrisnojima
You have 106 comments on this issue with only 1 or 2 people claiming success out of the bunch. While I understand this is free, it is still an offering that we all would like to be a part of, qualify for, but for reasons beyond what can be understood it doesn't work. You guys haven't even assigned anyone to look at this issue and have been completely silent on the matter leaving your customers in the dark as to if or when this problem will be solved. Understand that many of us represent businesses that might be willing to invest in your efforts, IF YOU APPEAR INTERESTED IN US OR THE PROBLEMS WE FACE WITH YOUR PRODUCT.
Some feedback from you all would be helpful. Hell, acknowledging that a problem exists would be a start...
Gumwars
on 14 Nov 2019
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Most helpful comment
I've been using Keybase at work for around a year and received the September airdrop, but I'm also getting the "Sorry, you are not qualified to join." message straight after the screen which says I am qualified. 🤷♂
I suspect it's just a bug, but annoying if it's not fixed in time for November airdrop. If any member of the Keybase team is watching this thread, I'm happy to send logs. I don't want to post here in case there's anything sensitive.