Ckeditor4: Issues with Edge

[banisirohi]

Are you reporting a feature request or a bug?

I recently updated my ckeditor in aspnet web application with version 4.8. I wanted to take use of features like "paste from word".
I downloaded the zip file from https://ckeditor.com/ckeditor-4/download/. Unzipped and replaced the complete folder in my solution. Now when I browse the website in edge and place my cursor in editor, it shows following errors:
SCRIPT438: Object doesn't support property or method 'createTextRange'
ckeditor.js (1545,146)

SCRIPT5007: Unable to get property 'specified' of undefined or null reference
ckeditor.js (329,400)

Due to this, other expected features also does not run as expected like loading image from local drive or flash.

Expected result

Shouldn't throw any error. And predefined features should run.

Actual result

No result.
If I try to add any image, dialogue box opens up, I enter the URL and click ok. Nothing happens instead shows following error yet again-

SCRIPT438: Object doesn't support property or method 'createTextRange'
ckeditor.js (1545,146)

SCRIPT5007: Unable to get property 'specified' of undefined or null reference
ckeditor.js (329,400)

Other details

I works fine in chrome and IE11.
Works normal in edge if its plain html file. But when used in aspx file(aspnet web application), it does not work. PFA.

• Browser: Microsoft Edge 38.14393.1066.0
• OS: Windows 10
• CKEditor version: 4.8
• Installed CKEditor plugins:
  
  Extra plugin- html5video

[mlewand]

It does look like something is affecting CKEditor in your instance. Have you tried disabling extra plugins (html5video) to see if the problem still exists?

Are you able to reproduce the problem on our demos (https://ckeditor.com/ckeditor-4/ or https://sdk.ckeditor.com/samples/pastefromword.html)?

Maybe your asp website is including some extra plugins that affect the editor?

[mlewand]

Hi, It's been a while since we last heard from you. We're closing this issue for now. Still, feel free provide us requested feedback, so that we can reopen this issue.

[banisirohi]

Some how few of our company's security firewalls were not enabling ckeditor javascript to work as expected. Also had to add this line to get it work:
meta charset="utf-8"

It took a while to figure that out. So my apologies for late reply. This issue indeed can stay closed. Thanks for all your help.

[mlewand]

No prob, happy it worked for you. Thanks for the update.

[robsonkades]

I have the same problem, but in the version 4.9.1
I use tag meta charset = "utf-8"

is enable compatible mode of the ckeditor.

IE10 and IE11 sucess, but EDGE show errors.

Help?

[akashbiz]

Hi @robsonkades, did it work for you? It's still giving me the same error.

[banisirohi]

@robsonkades Can you please share what errors do you see running it in EDGE.

[robsonkades]

I was able to solver...

my app module;
loadAssync(asyncDependencies).then(() => { if (loadDependences) { return loadAssync(https://cdn.ckeditor.com/4.9.1/full/ckeditor.js) .then(() => loadAssync(https://cdnjs.cloudflare.com/ajax/libs/ng-ckeditor/0.2.1/ng-ckeditor.js)) .then(() => dependencies.push("ngCkeditor")); } }).then(startAngularApp);
`
function startAngularApp() {
const app = angular
.module('app', dependencies)
.directive('ckeditor', ckEditor)
.config(config);

angular.element(document).ready(() => angular.bootstrap(document, [app.name]));
return app.name;

}

function ckEditor($rootScope) {
if (!loadDependences) return;
CKEDITOR.env.isCompatible = true
return {
require: 'ngModel',
link: function (scope, element, attr, ngModel) {
CKEDITOR.env.isCompatible = true;
scope.editorOptions = {
height : 250,
toolbar : 'Basic',
removePlugins : 'save'
}
}
}
}
my html

`