Chronograf: Error contacting source influx remote

[krysjoseoctanio]

From bash if I can connect with curl, but from the web always comes the error "Error contacting source"

Pre-built package installed : chronograf_1.3.7.0_amd64.deb

The operation system is ubuntu 16.04

[goller]

Hi @krysjoseoctanio , do you mind running chronograf with debug logs and sending it's server logs?

Here's how:

chronograf --log-level=debug

[krysjoseoctanio]

Hello, here the logs

Aug 29 12:07:13 n1016 chronograf[31768]: time="2017-08-29T12:07:13+02:00" level=info msg="Response: OK" code=200 component=server remote_addr="X.X.X.X:52775" response_time="49.91µs"
Aug 29 12:07:21 n1016 chronograf[31768]: time="2017-08-29T12:07:21+02:00" level=info msg=Request component=server method=POST remote_addr="x.X.x.x:52775" url=/chronograf/v1/sources
Aug 29 12:07:21 n1016 chronograf[31768]: time="2017-08-29T12:07:21+02:00" level=error msg="Error message Error contacting source" component=server http_status =400
Aug 29 12:07:21 n1016 chronograf[31768]: time="2017-08-29T12:07:21+02:00" level=info msg="Response: Bad Request" code=400 component=server remote_addr="1X.x.x.x:52775" response_time=1.361006ms
Aug 29 12:07:23 n1016 chronograf[31768]: time="2017-08-29T12:07:23+02:00" level=info msg=Request component=server method=GET remote_addr="x.x.x.x:52775" url=/chronograf/v1/me

The process:
ps aux|grep chronograf
root 4811 0.0 0.0 16212 1016 ? S+ 12:14 0:00 grep --color=auto chronograf
chronog+ 31768 0.0 0.1 368528 13208 ? Ssl 12:04 0:00 /usr/bin/chronograf --log-level=debug --host 0.0.0.0 --port 8888 -b /var/lib/chronograf/chronograf-v1.db -c /usr/share/chronograf/canned

[nhaugo]

Connect #1653, closing as dupe

[handrix]

my chronograf log like this:

time="2017-09-15T06:49:48Z" level=info msg="Response: OK" code=200 component=server remote_addr="172.17.0.1:47516" response_time="104.567µs"

you can input connection string like172.17.0.1:<influxdb port>, don't use localhost:<influxdb port>