Caseflow: Add Assigned to for AMA/RAMP appeals

Created on 11 Oct 2018  路  5Comments  路  Source: department-of-veterans-affairs/caseflow

When Lit Support is trying to understand the story of an appeal so they can answer status/congressional inquiries, they want to see who at the Board currently has responsibility for the appeal, so they can complete their investigation.

AC

  • Populate the CSS ID of the user who currently has the appeal in the Assigned to column of the Case list for AMA appeals.

screen shot 2018-10-11 at 1 40 47 pm

caseflow-search Foxtrot 馃 Enhancement

All 5 comments

If there is no attorney assigned to an appeal (or if the attorney has already drafted a decision or requested OMO), then display the CSS ID or organization name of the entity with most immediate responsibility for the appeal (most-nested child task, tie-breaking on most recently created if need be).

After chatting with @laurjpeterson the final criteria should actually just be whoever has the most recent open task for an appeal.

@laurjpeterson if there are no open tasks for an appeal (case hasn't been distributed or the decision has been dispatched) what should this "assigned to" field read?

Good q. Some ideas below:

Option 1: Continue with VACOLS-like conventions for now:

  • Case hasn't been distributed: Display case storage or something like that
  • Case has been dispatched: Display N/A (this isn't like VACOLS, but since there are no more VACOLS locations that represent history status suggesting N/A)

Option 2: We come up with our own terms

  • Case hasn't been distributed: Display Pre-distribution
  • Case has been dispatched: Post-decision

I like Case storage for cases that haven't been distributed yet because it is language folks already know, and I think Post decision is slightly preferable to N/A since the former is a little more precise about what state the case is in.

Sounds good - let鈥檚 go with that! @sneha-pai, @cmgiven, or Amanda might have opinions to change it down the line, but I think we can go with these terms for now to get this out there

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