Cacti: Chrome sets graphs tree navigation view to width 0px

[xavloose]

Describe the bug
The graphs tab graph view tree navigation is a width of 0px on Chrome (74.0.3729.108). On the actually screen it appears as a thing gray line but utilizing chrome dev tools inspector I was able to set the width of the navigation pane and it appeared as expected.

To Reproduce
Steps to reproduce the behavior:

1. Go to 'Graphs'
2. The navigation pane is a thin gray line.

Expected behavior
See the typical Graph Tab Tree View navigation.

Desktop (please complete the following information):

• OS: Linux, Windows
• Browser: Chrome
• Version: 74.0.3729.108

Additional context
Digging through the php-fpm, apache, cacti (cacti.log, cacti_stderr.log and the log utilized by the cacti service for the web interface), and mariadb logs did not show any errors.

I verified the Configuration>Users>[User]>User Settings>Minimum/Maximum Tree Width were set to non zero values (170 and 300 respectively).

This may be related but doesn't represent an issue that affects our use case, changing the theme setting did not have an affect on the appearance of the webpage. I'm curious if something is not applying correctly with the user settings and therefore it defaults to 0 width.

The issue appeared to happen on FireFox occasionally and Internet Explorer but we don't typically use those.

[netniV]

If you enable the developer tools, then do a control-refresh does it work as expected? Do you see any errors in the browser console?

[xavloose]

It does not work as expected. There are no errors on the console. I checked the network tab to see if any requests failed and everything appeared to be working there.

[nicolapiazzi]

I tested and this happen in all browsers (Firefox, Chrome, IE, Edge) so i dont think that is a browser dependant problem
I made a fresh install on centos8 and i have the roblem
I reverted snap to OS and made same steps using 1.2.7 and works normally
I think this is 1.2.8 related problem

[xavloose]

Our install is also on CentOS 8. I have SELinux set to permissive. All the versions met requirements but I can get a detailed list if that would be useful.

[nicolapiazzi]

My Selinux is disabled at all !
I think that this is an html code problem only simply

[netniV]

I am not seeing the error on any of my installations, but that isn't to say there isn't something that might be triggering it that I haven't be able to replicate so far. If one of you can email me a dump of your database ([email protected]), noting which user it is that is experiencing this, I can take a look.

[ghost]

Hi netniV, I can mail you a dump of the database, seems this may be the same problem I'm experiencing and my database is quite new and fresh.

[netniV]

Well, this would suggest that maybe it's a cookie setting or javascript incompatibility in some way. Using your data and chrome, everything appeared fine to me.

[netniV]

If you clear your cookies for the cacti site, does it start to work?

[cigamit]

Also, click the Graphs tab a second time, and see if the tree magically appears.

[xavloose]

I did some more looking into the issue. The only place I see it set the cacti tree navigation to zero is lib/html_tree.php line 191. It set's it to zero if visWidth is < 0. I added a line above it to output visWidth and when the issue appears visWidth is -Infinity.

Potentially a bug with jstree?

I am not sure the width would ever need to be set to 0 as it looks like the css display property is utilized to hide and show the graph tree navigation. I reference it in the patch.

[fredleeflang]

I tried removing my cookies and logging in again. This fixed the issue.

[reubenfarrelly]

Possibly related to https://github.com/Cacti/cacti/issues/3044 ? There's a lot in common here.

[kaba1ah]

Same here with Chrome 79.0.3945.79 and Firefox 72.0b6. Clearing cookies didn't help in my case.

[nicolapiazzi]

I have the problem with all browsers and not depending on cookies
It is related with MODERN scheme only

[netniV]

I am using the modern scheme without issue so that's strange. I even used a copy of the data someone had without issue. Are you able to share your DB dump with us @nicolapiazzi ? That way I can test if it's DB related, since cookie clearing doesn't seem to work for you?

[reubenfarrelly]

That fix seems to have resolved things for me. Chrome, Firefox and Edge all worked perfectly a moment ago in Tree View - so looking positive.

[nicolapiazzi]

Hi Netniv
Today i changed my classic theme to modern theme and now seems to work
It seems that this theme switch worked well as a solution
I installed on modern with the problem and solved in chengind to classic and return to modern

[cigamit]

I've confirmed that if you have the tree hidden, and then log off and back in again. that the tree will be hidden until you click the Graph tab a second time once the page has been rendered. I'm a bit surprised by this. I don't think that there is a reason to change anything though.

[xavloose]

That is not the issue that is described. Issue #3044 (https://github.com/Cacti/cacti/issues/3044#issuecomment-559905552) has a screenshot that may aid in the understanding of this.

When the treegraph is hidden it's css display property is set to none. In this issue the display property is set to block or whatever but it has a width of zero and you will see that thin gray line. Toggling will only show whether or not that line is visible.

When I added some code I noticed on a particular line that it was getting a visible width property of -Infinity. This has my patch that makes it so it won't allow the width to be set to 0 with it was -Infinity but instead the user defined minimum.

As you can see by later logs -Infinity never happens again but without the patch it keeps reporting -Infinity and setting the width of the tree graph to 0.

[netniV]

3044 seems to be related to a content security policy of the server. If you are experiencing that error, please rectify that and then test for this issue again.

[kaba1ah]

I'm using Apache under Debian 10.2 and Content Security Policy is not configured.

$ apache2 -V
Server version: Apache/2.4.38 (Debian)
Server built: 2019-10-15T19:53:42
Server's Module Magic Number: 20120211:84
Server loaded: APR 1.6.5, APR-UTIL 1.6.1
Compiled using: APR 1.6.5, APR-UTIL 1.6.1
Architecture: 64-bit
Server MPM:
Server compiled with....
-D APR_HAS_SENDFILE
-D APR_HAS_MMAP
-D APR_HAVE_IPV6 (IPv4-mapped addresses enabled)
-D APR_USE_SYSVSEM_SERIALIZE
-D APR_USE_PTHREAD_SERIALIZE
-D SINGLE_LISTEN_UNSERIALIZED_ACCEPT
-D APR_HAS_OTHER_CHILD
-D AP_HAVE_RELIABLE_PIPED_LOGS
-D DYNAMIC_MODULE_LIMIT=256
-D HTTPD_ROOT="/etc/apache2"
-D SUEXEC_BIN="/usr/lib/apache2/suexec"
-D DEFAULT_PIDLOG="/var/run/apache2.pid"
-D DEFAULT_SCOREBOARD="logs/apache_runtime_status"
-D DEFAULT_ERRORLOG="logs/error_log"
-D AP_TYPES_CONFIG_FILE="mime.types"
-D SERVER_CONFIG_FILE="apache2.conf"

[cigamit]

Finally had time to experience this. Resolved. Close if you confirm.

[thekabal]

On Fedora 31, a default install had this one-pixel tree size issue that is resolved with the fix listed https://github.com/Cacti/cacti/commit/8efc3b783511dcc1dcc507d8d22f6b551b9fe0d6

[thereporter42]

I am getting the same issue the cacti server is running on Debian 10.3 here

root@server1:/etc# cat /etc/debian_version
10.3

uname -a
Linux server1 4.19.0-6-amd64 #1 SMP Debian 4.19.67-2+deb10u2 (2019-11-11) x86_64 GNU/Linux

php -v
PHP 7.3.14-1~deb10u1 (cli) (built: Feb 16 2020 15:07:23) ( NTS )
Copyright (c) 1997-2018 The PHP Group
Zend Engine v3.3.14, Copyright (c) 1998-2018 Zend Technologies
with Zend OPcache v7.3.14-1~deb10u1, Copyright (c) 1999-2018, by Zend Technologies

apache2 -v
Server version: Apache/2.4.38 (Debian)
Server built: 2019-10-15T19:53:42

Now in this picture I am using Firefox 74.0.1 (64 bit) on Windows 10 (64 bit) to access the cacti
server.

Again the graphs are there if I go under console, management, graphs I can see the graphs there
with data on them but they just don't show up on the graph tab at the top when
I click on it.

So why is the graph tab up at the top not working?

I believe this is the same error.

What is the fix for it? I am running Cacti 1.2.10 and I have tried
both the Modern Theme and the the Dark Theme it
doesn't matter I am getting the same result with no graphs
showing up on my graph tab.

So what is the fix for this?