Hi, I'm using the 0.21.2 version on Windows and when I connect a cloud source and then relaunch Buttercup the cloud source gets removed and I have to add it again, I think this worked well in an earlier version but I do not remember.
The same version on Mac works well. The cloud that I'm using is DropBox.
Hi, same problem using 0.21.2 version on Windows, and using connect cloud source to Dropbox.
Hmm.. that鈥檚 interesting. Do you see any errors throughout the connection or usage of Dropbox?
There is no error, when I use the connection using Dropbox I can work fine and everything is good, but if I close the windows app and reopen it, it opens like there is no connection before and then I need to set the connection to Dropbox again with the credentials.
That鈥檚 weird.. Dropbox should save using the same method as the others. Have you by any chance tested a local file or another cloud source?
Yeah it definitely seems to be reproducible. Before:

After reloading:

The log shows that only the previous file based archive was restored:
[2017-10-17 09:03:40:0961] [info] Buttercup starting up...
[2017-10-17 09:03:41:0008] [info] Restoring state... {}
[2017-10-17 09:03:41:0212] [info] Checking for update
[2017-10-17 09:03:41:0375] [info] Generated new staging user ID: d837be52-16f2-5aba-9be5-e8b54765fdf3
[2017-10-17 09:03:44:0059] [info] Update for version 0.21.2 is not available (latest version: 0.21.2, downgrade is disallowed.
[2017-10-17 09:04:45:0761] [info] Buttercup starting up...
[2017-10-17 09:04:54:0652] [info] Restoring state... { settingsByArchiveId: {},
currentArchive: '6c495e11-2745-4196-8e88-da4976809a4f',
archives:
[ { id: '6c495e11-2745-4196-8e88-da4976809a4f',
name: 'test.bcup',
status: 'unlocked',
type: 'ipc' } ],
update: { available: false, version: null, notes: null },
settings:
{ columnSizes: { tree: 230, entries: 230 },
condencedSidebar: true,
menubarVisible: true } }
[2017-10-17 09:04:54:0714] [info] Checking for update
[2017-10-17 09:04:57:0615] [info] Update for version 0.21.2 is not available (latest version: 0.21.2, downgrade is disallowed.
[2017-10-17 09:06:29:0401] [error] Tracking error socket hang up
[2017-10-17 09:08:28:0541] [info] Buttercup starting up...
[2017-10-17 09:10:03:0165] [info] Buttercup starting up...
[2017-10-17 09:10:04:0634] [info] Restoring state... { settingsByArchiveId: {},
currentArchive: null,
archives:
[ { id: '6c495e11-2745-4196-8e88-da4976809a4f',
name: 'test.bcup',
status: 'locked',
type: 'ipc' } ],
update: { available: false, version: null, notes: null },
settings:
{ columnSizes: { tree: 230, entries: 230 },
condencedSidebar: true,
menubarVisible: true } }
[2017-10-17 09:10:04:0853] [info] Checking for update
[2017-10-17 09:10:17:0446] [info] Update for version 0.21.2 is not available (latest version: 0.21.2, downgrade is disallowed.
[2017-10-17 09:10:17:0752] [info] Restoring state... { settingsByArchiveId: {},
currentArchive: null,
archives:
[ { id: '6c495e11-2745-4196-8e88-da4976809a4f',
name: 'test.bcup',
status: 'locked',
type: 'ipc' } ],
update: { available: false, version: null, notes: null },
settings:
{ columnSizes: { tree: 230, entries: 230 },
condencedSidebar: true,
menubarVisible: true } }
[2017-10-17 09:10:18:0496] [info] Checking for update
[2017-10-17 09:10:19:0993] [info] Buttercup starting up...
[2017-10-17 09:10:29:0109] [info] Restoring state... { settingsByArchiveId: {},
currentArchive: null,
archives:
[ { id: '6c495e11-2745-4196-8e88-da4976809a4f',
name: 'test.bcup',
status: 'locked',
type: 'ipc' } ],
update: { available: false, version: null, notes: null },
settings:
{ columnSizes: { tree: 230, entries: 230 },
condencedSidebar: true,
menubarVisible: true } }
[2017-10-17 09:10:54:0034] [error] Error: Error: net::ERR_EMPTY_RESPONSE
at Promise.longStackTracesCaptureStackTrace [as _captureStackTrace] (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:35591:19)
at new PromiseSpawn (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:36422:17)
at C:\Program Files\Buttercup\resources\app.asar\dist\app.js:36576:21
at NsisUpdater._checkForUpdates (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:6067:11)
at NsisUpdater.checkForUpdates (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:6025:39)
at startAutoUpdate (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:33260:65)
at setupActions (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:33151:97)
at App.<anonymous> (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:33055:89)
at Generator.next (<anonymous>)
at step (C:\Program Files\Buttercup\resources\app.asar\dist\app.js:32940:191)
at C:\Program Files\Buttercup\resources\app.asar\dist\app.js:32940:361
at <anonymous>
[2017-10-17 09:10:56:0350] [info] Checking for update
[2017-10-17 09:11:12:0957] [info] Update for version 0.21.2 is not available (latest version: 0.21.2, downgrade is disallowed.
[2017-10-17 09:11:41:0882] [error] Tracking error socket hang up
@ElPsyCongro @danyfu @perry-mitchell I'm working on an update, it will come through tonight hopefully. Could you guys please install that and let us know if it's fixed or not? If not, please re-open this issue (this will auto close by the PR). The version will be 0.21.3
Thanks @sallar, now its working fine. The Cloud Source persists when close and open the windows app.
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I confirm that this issue was solved. Thanks to the team for the fast attention.
Most helpful comment
I confirm that this issue was solved. Thanks to the team for the fast attention.