Browser-laptop: trying to sign in on ebay crashes the browser

[scarejar]

• Did you search for similar issues before submitting this one?
  Yes
• Describe the issue you encountered:
  Trying to sign into ebay.com crashes the entire browser
• Platform (Win7, 8, 10? macOS? Linux distro?):
  Windows 7 x64
• Brave Version (revision SHA):
  rev 3de60d5
  -Can this error be reproduced?
  Yep

[bsclifton]

@scarejar do you have Sync enabled? We had seen a similar issue to this, except with twitter.com

[bsclifton]

Other issue for reference: https://github.com/brave/browser-laptop/issues/8004

[scarejar]

@bsclifton Nope, sync is off. Still reproducible, just visiting the sign in URL crashes the browser in about 2 seconds. Are there any logs or anything I can send over?

[cndouglas]

@scarejar Do you use any password managers (1Password, LastPass, etc.) or Pocket?

[scarejar]

@Liunkae I use keepassx which provides no extensions/addons.
It could be internetdownloadmanager? Though as far as I know, it didn't try to install an extension. Also have discord open, unsure if that interferes with brave.

edit: disabled everything on start up so it's not sandboxie, internetdownload manger, everything search, and or discord. Ran the test on a VM and Brave doesn't crash interestingly so it really is just me though unsure as to why

edit2: reproduced in VM, fresh install of windows, so far it seems to be a Brave setting that is causing the crash. How do I reset all settings to default?

[cndouglas]

@scarejar To generate a fresh profile (on Windows):

1. Quit Brave.
2. Look for a folder at the following location: C:\Users\<username>\AppData\Roaming\brave.
3. Rename the folder to something else (e.g. brave2).
4. Open Brave again. It will automatically recreate the profile folder.

[scarejar]

@Liunkae , @bsclifton Found how to reproduce crash. Disabled the built in HTML5 PDF reader and visiting the ebay sign in page/link: https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&ru=http%3A%2F%2Fwww.ebay.com%2F

will result in a crash, does this happen to you mates?

[cndouglas]

Excellent job narrowing it down, @scarejar! I also can reproduce the crash. Some of my findings:

• It reproduces every time.
• It also crashes on macOS 10.12.x and Linux Ubuntu 16.04.x.
• It happens with Brave 0.14.1, 0.14.2 RC2, and the current master (27a9e79).
• It only happens when the built-in HTML5 PDF reader (pdfJS) is turned off.
• It crashes the entire app, not just the browser process.

Steps to reproduce:

1. Open Brave. Turn off the HTML5 PDF reader and restart the browser, if necessary.
2. Open a new tab and click this link: https://signin.ebay.com/ws/eBayISAPI.dll?SignIn&ru=http%3A%2F%2Fwww.ebay.com%2F

[cndouglas]

Top 50 site crash. Workaround: enable the HTML5 PDF reader.

[bbondy]

@Liunkae could you test this with 0.15.0RC5, I'm not able to reproduce. I haven't tried before though. It might have been fixed with C58 upgrade or some other fix.

[bsclifton]

I'm able to reproduce the crash- it seems to crash the renderer (the entire app doesn't crash), showing the black tab with the dead tab guy

[srirambv]

Ebay signin webview crash has been updated here #8474 based on report from user in community.
This can be closed in favour of #8474?

[bbondy]

Sorry I was using mac.

[alexwykoff]

Confirmed still an issue on 0.15.0 RC5 for Windows but not OS X

[bsclifton]

Appears to be a dupe of https://github.com/brave/browser-laptop/issues/8474

[cndouglas]

No longer reproducible on macOS with 0.15.0 RC5. It was crashing the entire app before (in 0.14.1) on all platforms. #8474 and the behavior in 0.15.0 RC5 is probably separate (since it's Windows only and only crashes the renderer) but related (since it's the same URL).

[darkdh]

fixed in brave/muon@ee77b72
please wait for muon v2.58.7

[scarejar]

Still reproducible for me. Currently on latest dev release:

Brave: 0.15.310
rev: 6b5e4e2d300959848e0e848817aa40385447f2eb
Muon: 3.0.201
libchromiumcontent: 58.0.3029.110
V8: 5.8.283.38
Node.js: 7.9.0
Update Channel: dev
os.platform: win32
os.release: 6.3.9600
os.arch: x64

[cndouglas]

Verified not fixed in Brave 0.15.310 on macOS 10.12.x. Reopening.

[lukemulks]

+1 reported from Twitter
https://twitter.com/erenemre/status/878016246960095233

• I'm on Sierra 10.12.5 (16F73).
• Brave is 0.16.9 (rev fba98fc)

bug report: every time I go to https://t.co/DdS5xmmAN4, Brave crashes

[cndouglas]

Maybe related: #12124