Brave-browser: Cannot open links in mail.com emails

Created on 1 Apr 2019  ·  9Comments  ·  Source: brave/brave-browser

Description


Brave users with mail.com accounts report that opening links from within emails in Brave does not work as intended. Reports claim that when clicked an error code 403 with “Oops, something went wrong” is displayed.

Steps to Reproduce

  1. (mail.com account required) Visit mail.com and login
  2. Open an email containing hyperlink to external site
  3. Click hyperlink

Actual result:


403 error is thrown:
image

Expected result:

Link should open in a new tab

Reproduces how often:

Brave version (brave://version info)


v0.61.52

Reproducible on current release:

  • Does it reproduce on brave-browser dev/beta builds?
    Dev - No
    Beta - Yes

    Website problems only:

  • Does the issue resolve itself when disabling Brave Shields? No

  • Is the issue reproducible on the latest version of Chrome? No

Additional Information


User reports:
https://community.brave.com/t/mail-com-email-links-not-opening/46898/5
https://community.brave.com/t/opening-links-redirects-from-mail-com-not-working/49873

closeworks-for-me webcompat

All 9 comments

@Brave-Matt Can you check this in 62.x Release and 63.x Beta?

@rebron same behavior in both.

+1 and Bumping this issue as it seems to be affect a good amount of users. 4 new users reporting this thread: https://community.brave.com/t/email-redirect-not-working-on-web-de-and-gmx-de/43965/11?u=mattches

It redirects via this url;

https://deref-mail.com/mail/client/9CBHCt26J7g/dereferrer/?redirectUrl=https%3A%2F%2Fwww.reddit.com

Looking at the http response headers, the difference between Brave Nightly and release.

Brave nightly: Redirection url used returns error code (200) (which is good),
Brave release: Redirection url used returns error code (403) (not good),

https://imgur.com/a/syT8APG (not uploaded here to due size)

Seems like something internally changed between builds

Re-checked this, Working in Brave release. Safe to close @Brave-Matt ?

Closing this, we can re-open if its not resolved. wasn't reproducible

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