Botframework-sdk: [Direct Line] Slow responses and websocket disconnections?

[10p30pl3]

System Information

• SDK Language: Node.js
• SDK Version: 3.9
• Development Environment: other

Bot Info

• Bot name: any
• Bot handle: any
• App ID:
• Connected channels: directline

Issue Description

directline instabilities - experiencing problems on directline connections, timeout errors and unexpected websocket closings.

Code Example

basic call flows using directline

Steps to Reproduce the Issue

1. call bot using directline

Expected Behavior

Normal conversation, using directline or facebook

Actual Results

Facebook is ok. Directline presents slow response and websocket disconnection errors

[seca23]

We are experiencing the exact same issue. Apart from the slow response, we are continually getting "Unable to deserialize the response" errors in basic form flow prompts.

System Information

SDK Language: C#
SDK Version: 3.9

[nwhitmont]

@seca23 thanks for reporting. please open a new issue to track your specific use-case. thx

[seca23]

Hi Nils
Thanks, will do.

[stevengum]

We're currently looking into this problem and are working on fixing it. In the meantime users may experience some latency issues.

We'll update this issue as more news comes through.

[stevengum]

It's been resolved. If you continue to experience any problems, please open a new issue.

[10p30pl3]

I'm still getting 503 :
Error: Request to 'https://directline.botframework.com/v3/conversations/LxLtVa4GOWbFbO925JxlXG/activities/LxLtVa4GOWbFbO925JxlXG%7C0000008' failed: [503] Service Unavailable

[stevengum]

@rmimura Are you still getting 503s?

[10p30pl3]

@stevengum97 I've been monitoring for a couple of hours and now seems to be ok. Thank you.