Botframework-emulator: [LUIS] Access denied error when clicking on a trace in emulator

[turbozapekanka]

What project is affected?

VA

What language is this in?

C#

What happens?

[LUIS] Access denied error shown when clicking on a trace in emulator

What are the steps to reproduce this issue?

1) Deploy the bot using proveded script
./Deployment/Scripts/deploy.ps1 -name "MyAssistant1" -location "southcentralus" -appPassword "XXX" -luisAuthoringKey "XXX" -luisAuthoringRegion "westus" -luisEndpoint "https://westus.api.cognitive.microsoft.com/" -parametersFile "./Deployment/Resources/parameters.template.json" -languages "en-us,es-es"
2) Run emulator using the link from the script output and enter your name
3) Click on "trace" (see screenshot)

What were you expecting to happen?

Not sure what should I expect but definitely not the error

Can you share any logs, error output, etc.?

[LUIS] Access denied due to invalid subscription key or wrong API endpoint. Make sure to provide a valid key for an active subscription and use a correct regional API endpoint for your resource.

Any screenshots or additional context?

[xieofxie]

To use this, you should sign in the emulator via 'File' -> 'Sign in with Azure'.

See details here https://github.com/microsoft/BotFramework-Emulator/wiki/Login-to-Azure

[darrenj]

Would be great if the Emulator could provide some initial guidance on this error and how to resolve within the Emulator?

[benbrown]

@turbozapekanka did that resolve the issue for you?

[turbozapekanka]

Sort of.
I had to manually provide the keys though
I signed in and then clicked + to add luis services but it didn't automatically find the luis models for some reason:

After I added one luis model manually it worked (for all models, which is strange.)

[turbozapekanka]

I'd just remove that red error from the emulator and instead show a hint in the top right part (where intent is shown) saying "sign in for reassigning the intent" (I guess this all it does, right?)
That red thing just scares people.

[cwhitten]

@turbozapekanka what version of the Emulator are you using?

[turbozapekanka]

4.9.0

[cwhitten]

Thanks. The heuristic used that is causing this behavior is that you are using a .bot file to connect to the bot. Can you confirm?

In the above scenario, the assumption is that the appropriate LUIS credentials are also serialized into that .bot file.

[turbozapekanka]

Yes I do use a .bot file

[srinaath]

@cwhitten As a part of this PR we https://github.com/microsoft/BotFramework-Emulator/pull/2074 we had addressed this scary message from not showing up when connecting to a bot through a URL whereas when connected through a bot file we do show the missing credentials error message. We might need a a design update to make sure a visual friendly message.

[srinaath]

The design update we will be making is showing the error message with the amber font color to make it less blaring for now.