Botbuilder-samples: onTeamsMemberAddedEvent() not working for personal scope
I was using Microsoft graph API for installing the bot for a user https://graph.microsoft.com/beta/users/{userID}/teamwork/installedApps
On installing the bot, onTeamsMemberAddedEvent() was called for the personal scope as well as for teams scope and through that, I was sending the welcome message to the users.
Apart from graph api, I was also installing the bot directly and the function was getting invoked.
But now, this event is not getting called and I am unable to get conversationId from the personal scope of a user. It is working for teamscope only.
madhvimit123
All 10 comments
@EricDahlvang could you take a look?
compulim
on 17 Jul 2020
Teams bots installed into a personal scope only receive one notice. Uninstalling/re-installing will not generate a new one. This does make testing personal scope welcome messages difficult, but this is a known restriction. The only workaround I know of to test this is to create a new bot registration.
EricDahlvang
on 17 Jul 2020
@EricDahlvang But I have uninstalled/re-installed the app many a times in personal scope and it worked for my bots. It was sending the welcome message on every installation before this morning.
madhvimit123
on 17 Jul 2020
@EricDahlvang thanks for your time and thanks for replying to us. What you've said is that bots getting installed in personal scope only receive one notice but me and @madhvimit123 have been doing the same thing i.e. Uninstalling/re-installing from past couple of months for thousands of time but it stopped working today's morning only so this came to us as a wierd issue.
hardikverma24
on 17 Jul 2020
@EricDahlvang it would be really great if you can provide us some other solutions apart from this to get the user's conversation reference without user sending message to the bot. Thank you
hardikverma24
on 17 Jul 2020
Apologies if i'm mistaken and this behavior has changed. I'll ask the Teams team.
There is work planned for InstallationUpdate activity support:
https://github.com/microsoft/botframework-sdk/issues/5959 do you know if your bot is receiving this activity, or any other activity the bot is not expecting? Do you have logging/telemetry enabled?
I will get some clarification on the events, and report back.
EricDahlvang
on 18 Jul 2020
Some longer time ago we were indeed sending the conversation update only on the first install of a bot in the personal scope. We changed the behavior in the meantime to send the event on each install. Unfortunately, there was a recent change which affected this scenario. The change was rolled back and should be deployed world wide by mid august.
tacri
on 31 Jul 2020
@madhvimit123 Based on the rollout date of mid-august, I'm closing this out now. If the issue persists past that time period, please re-open this issue.
cleemullins
on 3 Aug 2020
@tacri the issue isn't reolved yet. This function is not getting triggered for personal scope on every installation.
madhvimit123
on 19 Aug 2020
@EricDahlvang Is the InstallationUpdate up for use?
madhvimit123
on 19 Aug 2020
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Most helpful comment
Some longer time ago we were indeed sending the conversation update only on the first install of a bot in the personal scope. We changed the behavior in the meantime to send the event on each install. Unfortunately, there was a recent change which affected this scenario. The change was rolled back and should be deployed world wide by mid august.