Azurestorageexplorer: Linux, snap: 1.11.1 says .NET 2.1 isn't installed

[EpicWink]

Storage Explorer Version: 1.11.1 via Snap
Build Number:
Platform/OS: Ubuntu 19.10
Architecture: x64
Regression From: 1.11.0 or 1.10.x

Bug Description

Error dialogue appears upon opening Storage Explorer, saying .NET Core 2.1 needs to be installed.

Steps to Reproduce

1. Install Storage Explorer via snap
2. Start Storage Explorer, wait about 10 seconds

Expected Experience

Normal use of Storage Explorer

Actual Experience

Error dialogue, with text:
To run Microsoft Azure Storage Explorer on Linux, you must have .NET Core 2.1 installed. Please make sure .NET Core 2.1 is properly installed before launching the application again.

Additional Context

Related to #2322

[MRayermannMSFT]

@EpicWink , can you grab me some logs?

1. Open a terminal
2. rm -rf ~/snap/storage-explorer/current/.ServiceHub/logs/
3. export SERVICEHUBTRACELEVEL=ALL
4. storage-explorer
5. After the issue repros, there should now be a new ~/snap/storage-explorer/current/.ServiceHub/logs/ folder. Zip that folder up and attach it to this issue.

[EpicWink]

@MRayermannMSFT here are the request logs: logs.zip
Also, have some command-line logs: command-line-logs.txt

[MRayermannMSFT]

Thanks @EpicWink , can you try deleting the folder ~/snap/storage-explorer/current/.ServiceHub/?

[EpicWink]

@MRayermannMSFT that worked perfectly, thanks

Edit: didn't work permanently. See next comment

[EpicWink]

@MRayermannMSFT bad news, after PC restart, the issue re-appears. Removing the directory fixes it again

[MRayermannMSFT]

I've talked with the team who owns this component and they understand the issue. I'll work on getting you a private build so you can have their fix for the bug, but until then you'll need to just delete the directory whenever you run into the issue. :(

[EpicWink]

@MRayermannMSFT no worries, thanks for the update. Let me know how I can help. Deleting a directory once a day isn't the worst thing in the world

[jmwoloso]

This also happened to me out of the blue today. Deleting the folder solved it, I've yet to restart to see if the issue persists but will update when I do.

[MRayermannMSFT]

Hey y'all. I have a private build which _should_ 🤞 fix needing to delete the folder. This build is 1.11.1 plus a fix for this issue, and a fix for a bug that can happen after upgrading a snap. If you have a chance, please give it a chance and let us know if you still see this issue.

Snap can be found here: https://storageexplorerpublish.blob.core.windows.net/privatebuilds/1.11.1-Linux-Fixes/StorageExplorer_latest_amd64.snap

To install it execute sudo snap install StorageExplorer_latest_amd64.snap --dangerous

[EpicWink]

That provided build seems to work fine. Will let you know if it fails after a PC restart

Edit: still works after a PC restart

[EpicWink]

This problem didn't arise in v1.12. I'll close this tomorrow