Azurestorageexplorer: Storage explorer does not start nor show any errors

Created on 4 Oct 2018  路  4Comments  路  Source: microsoft/AzureStorageExplorer

Storage Explorer Version: 1.4.2
Platform/OS Version: Linux Mint 19
Architecture: x86_64
Regression From:

Steps to Reproduce:

  1. Start the StorageExplorer
  2. See infinitely lasting splash screen with a loading indicator

Expected Experience:


The program would start or inform about errors

Actual Experience:

  1. After trying to start via UI, start the StorageExplorer from terminal to get at least some output
  2. Crashes because ~/.config/appState.json does not exist
An error ocurred while retrieving previous app state:
Error: ENOENT: no such file or directory, open '/home/niklas/.config/StorageExplorer/appState.json'
  1. Create appState.json manually
  2. Start StorageExplorer -> Invalid JSON in appState.json
An error ocurred while retrieving previous app state:
SyntaxError: Unexpected end of JSON input
  1. Set appState.json contents to empty JSON object
  2. Start StorageExplorer
UNHANDLED PROMISE REJECTION: 
TypeError: Cannot read property 'rect' of undefined
    at createMainWindow (/opt/azure-storage-explorer/resources/app/out/app/index.js:385:41)
  1. Try to paste the default appstate to appState.json (copied from ./resources/app/out/app/AppSettingsHelper.js)
  2. Start StorageExplorer
  3. Nothing at all happens except infinitely lasting splash screen with a loading indicator. No errors or info in terminal.
linux mitigated

Most helpful comment

I got it to work after installing libgnome-keyring-common and libgnome-keyring0 :tada:

I didn't have previous versions on my current laptop so I didn't have a clue whether it should actually work on Linux Mint 19.

Thanks for the tip @Mithrilhall!

All 4 comments

Having the same issue.

Here is the contents of my appState.json.

{"lastWindowState":{"rect":{"x":1920,"y":32,"width":1920,"height":1044},"maximized":true}}

On a side note, I did an upgrade recently that must have uninstalled some stuff and I was no longer able to launch StorageExplorer; it would hang at Loading. I received no error messages in the terminal when launching.

I ended up trying to run an old copy of 1.3.1 that I had lying around and I received an error message that mentioned libgnome-keyring. I ended up installing libgnome-keyring-common and libgnome-keyring0 and everything worked.

I got it to work after installing libgnome-keyring-common and libgnome-keyring0 :tada:

I didn't have previous versions on my current laptop so I didn't have a clue whether it should actually work on Linux Mint 19.

Thanks for the tip @Mithrilhall!

Sounds like y'all are good to go. Sorry we didn't get to y'all. For anyone following this still having issues please:

  1. Try using our snap if you are having install problems
  2. If your distro does not support snaps, then refer here to what our general dependencies are for Linux: https://docs.microsoft.com/en-us/azure/vs-azure-tools-storage-manage-with-storage-explorer?tabs=linux#prerequisites
  3. If you are still stuck, you can open an issue, but depending on the distro we may or may not be able to help you.

Thanks!

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