Azurestorageexplorer: Storage Explorer GPU Error

[eosho]

Storage Explorer Version: latest version

Bug Description

when using storage explorer the following error is displayed first launching storage explorer

Tried running the "--disable-gpu" switch. However, when the application ran it crashed with the following error:

System info:

[mchenx]

can we have a setting that can set disable-gpu to true instead of running with --disbale-gpu everything launch it, vs code recently added this feature ~

[craxal]

@eosho Are you by chance trying to run Storage Explorer on a VM, or are you remoting into the machine that has Storage Explorer? Can you give us some info about the system and GPU running Storage Explorer? Knowing more about your system may help us test a proper fix.

Very possible the cause is explained by electron/electron#5297. In short, appending --disable-gpu to the command-line arguments isn't actually a supported Chrome flag. We may need to switch to using app.disableHardwareAcceleration.

[JasonYeMSFT]

Hi all, we have made a fix based on @craxal's finding and produced a private build. Could you please try it to see if the problem is solved?

• Windows - https://aka.ms/gpu-crash/windows
• macOS - https://aka.ms/gpu-crash/macOS
• Linux - https://aka.ms/gpu-crash/linux

You can pass the --disable-gpu from the command when starting Storage Explorer (we internally call the function for you). If you wish to save this option, you can access the appState.json file under the appData folder and add "disableGpu": true after the "lastWindowState" property.

• Windows - %APPDATA% (usually C:\Users\<your user name>\AppData\Roaming\StorageExplorer)
• macOS - ~/Library/Application Support/StorageExplorer
• Linux - $XDG_CONFIG_HOME or ~/.config

Once it is set, Storage Explorer will disable gpu every time it starts.