Azure-docs: Unable to launch the latest version of Azure Storage Explorer

[brianbarnett316]

I just installed the latest version of Azure Storage Explorer. How, when I launch it I'm getting a message stating I must have .NET Framework 4.6.2 or greater installed. I have 4.7 installed (Release=461814). This is on Windows 10 Enterprise, Version 1809, OS Build 17763.292.

---

Document Details

⚠ Do not edit this section. It is required for docs.microsoft.com ➟ GitHub issue linking.

• ID: 337c96d2-0b4f-ad70-bb7a-cf8d6736cc3c
• Version Independent ID: 09c7c658-16d1-04ac-6bb4-6aa5c1b529a6
• Content: Get started with Storage Explorer
• Content Source: articles/vs-azure-tools-storage-manage-with-storage-explorer.md
• Service: storage
• GitHub Login: @CawaMS
• Microsoft Alias: cawa

[SumanthMarigowda-MSFT]

@brianbarnett316 Thanks for your question. We are checking on this and will respond to you soon.

[brianbarnett316]

Thanks. Let me clarify the installation which resulted in the error message. I opened Storage Explorer and it displayed a notification that a new version was available. I selected to install the new version. After that, I got the .NET Framework error message when launching.

I've since downloaded the version from here - https://azure.microsoft.com/en-us/features/storage-explorer/ - by clicking on the "Download now" button. After installing that version, v1.11.1, it is launching successfully.

[ElectricHavoc]

I also just ran into this exact problem, same notice to upgrade, same problem. W10Pro1909

Same resolution, using above link to install seems to have corrected the issue.

Note: No uninstall etc, just install from link.

[brettandrew]

Getting the same issue here, I downloaded .net runtime v4.6.2 and when I run it is says that it is already installed. Tried rebooting and Storage explorer has the same fault, it says that .net runtime v4.6.2 is not installed properly. This is a big problem for us accessing production files.

[brettandrew]

Is seems the upgrade is the issue, uninstalling and re-installing the latest version 1.11.1 works fine.

[zaidmohd]

Uninstall and reinstall fixed the issue for me as well

[SumanthMarigowda-MSFT]

@brianbarnett316 Un-install and re-install the Azure Storage Explorer and let me know the status

[LoganMerazzi]

There is no need to uninstall and reinstall...
Just download from the link mentioned before and it will work.

[joeruder]

Ditto on all accounts, reinstalled using the above link fixed it.
Did not uninstall first.

[brianbarnett316]

As others have mentioned, I did not have to uninstall/reinstall. I simply used the link above to download and install the latest version and had no issues after that.

[SumanthMarigowda-MSFT]

@brianbarnett316 @LoganMerazzi @joeruder : The Bug has been fixed, refer to the suggestion mentioned in the below link:
https://github.com/microsoft/AzureStorageExplorer/issues/2321
We will now proceed to close this thread. If there are further questions regarding this matter, please tag me in your reply. We will gladly continue the discussion and we will reopen the issue.

[DarikaShasai]

i had to download the version 1.10, because the version 1.12 and version 1.11 doesn't work at all, i try everything you suggest.