Azure-docs: Crash on startup, new NV6 instance with Windows 10 Pro 1809

Created on 16 Dec 2018  Â·  8Comments  Â·  Source: MicrosoftDocs/azure-docs

Stop code: SYSTEM SERVICE EXCEPTION on startup after installing Nvidia drivers, either manually or with the GPU Driver Extension.

Standard_NV6
Windows 10 Pro, Version 1809
411.81_grid_win10_server2016_64bit_international.exe

> Some additional notes: Above configuration used SKU rs5_pro. The issue is NOT present on rs3_pro.

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cxp in-progress product-question triaged virtual-machines-windowsvc

All 8 comments

@bdimag Thanks for your feedback! We will investigate and update as appropriate.

@bdimag I am reaching out to the Product teams. I will update you once i have some information.

@bdimag Saw the same issue on Windows Server 2012 R2 Standard - installing the latest driver for the card from nVidia directly seems to resolve this for me.
Drivers for Server 2012 R2 were from: https://docs.microsoft.com/en-us/azure/virtual-machines/windows/sizes-gpu

@bdimag I will close this out for now. If you need additional help please let me know and we can reopen and continue.

I can repo this issue in two of my Azure NV6 VMs from Windows 10 Pro 1809 image with NVIDIA GPU Driver extension.
Windows 10 Pro 1803 image works!

@20190121

Looks like Win10 version 1809 is not yet supported

https://docs.microsoft.com/en-us/azure/virtual-machines/extensions/hpccompute-gpu-windows
_Windows 10 (up to version 1803)_

https://docs.microsoft.com/en-us/azure/virtual-machines/windows/n-series-driver-setup
_Windows 10 (up to version 1803)_

Any updates on 1809 support for Nvidia Grid drivers/NV6 instances?

Any updates on 1809 support for Nvidia Grid drivers/NV6 instances?

Maybe waiting for Win10 1903 release?!

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