Azuracast: On the air module error

[MBoberski]

• Installation Method: Traditional

http://img.hyeah.pl/pic/221518640304.png

On the air module do not show any information, and skip button do not work either. There ar names of songs across file list and files ale playing normalny, bu not in that module.

[SlvrEagle23]

@TorchwoodPL On that page, hit Ctrl+Shift+I or F12, then from the web inspector, click "Console" and see if it's reporting any issues in red. Let me know if that yields anything.

[MBoberski]

profile:416 GET http://radio.vps.expij.pl/api/nowplaying/1 404 (Not Found)

[MBoberski]

And the url pasted into web browser gives me:

"Station not found."

[MBoberski]

Also streaming is fine:
http://radio.vps.expij.pl:8000/radio.mp3?1518685908

[susl16c]

You can here so give a link without numbers:
http://radio.vps.expij.pl:8000/radio.mp3

[MBoberski]

Yes I know that :)
http://radio.vps.expij.pl/radio/8000/radio.mp3 this also work.

[susl16c]

So just look better for the end user, excuse me, wanted as best.

[MBoberski]

Also when I press skip buton I get:
GET http://radio.vps.expij.pl/station/1/profile/backend/skip 500 (Internal Server Error)

[susl16c]

I would advise you to make a backup radio, delete all data from the docker, clean all images and install everything from scratch, then restore from backup, it should all work. I did this when I had a too large docker, everything is restored with all the data saved.

[MBoberski]

• Installation Method: Traditional

...so I can not remove docker image.

[SlvrEagle23]

@susl16c Please don't advise other users to delete their installations. In general, I would request that you not advise other users in their issues in general.

@TorchwoodPL On your station's profile, did you select "hide from public pages"? If so, the nowplaying data on the station page won't work because the necessary API is hidden from view. I can work on building an exemption for this, but that should at least explain the situation for now.

As for the 500 error you get when skipping, if you switch over to the "Network" tab, try the response again, and then click the request it created...do you see any detailed error in that page?

[MBoberski]

@SlvrEagle23 I have Enable Public Page set to Yes. Also skip button generates:

500
Telnet failure: Connection refused (111)
Liquidsoap.php : 465

[SlvrEagle23]

@TorchwoodPL I've pushed up a few changes to how the now-playing script handles things...for this case, you should also do a force-restart of your station (Utilities > Restart Broadcasting on the station) to force the port numbers to set correctly for Liquidsoap.

[MBoberski]

@SlvrEagle23 SKip button works perfectly now, but still I do not have names of current and next songs :( one problem fixed one to go

[SlvrEagle23]

@TorchwoodPL On that page, open the element inspector (F12, etc), click "Network" and then look for a request that says your station's ID number (i.e. just 1 by itself). Click that, then click "Response" and let me know if that looks out of the ordinary, or just paste it here.

[MBoberski]

@SlvrEagle23 http://img.hyeah.pl/pic/301519025064.png

[SlvrEagle23]

@TorchwoodPL Unfortunately, after taking a look at your reported issue and being unable to reproduce it on my local installation, it seems the best way for me to diagnose this issue further would be to directly take a look at your AzuraCast instance. There may be something specific to your setup that we aren't testing for, or something could be misconfigured in the application.

If you're willing to have me take a direct look at your installation for easier and faster issue resolution, please send an e-mail to [email protected] with the details of a temporary administrator account created for your AzuraCast instance. You can remove this account whenever you like once this issue is resolved.

If you prefer a more secure method of communicating this information, you can also reach me via KeyBase and share files or other details securely with me through that application.

(Note: though I do occasionally ask that people send me e-mails for the purpose of diagnosing specific AzuraCast issues, please _do not_ contact me directly via e-mail for general problems or questions, unless asked to do so via Github issues. Thank you!)

[SlvrEagle23]

Closing this issue: the cause of the problem was that the initial setup process had never been fully completed (the user account and station were created, but the settings weren't saved...the system can run in this configuration, but Now Playing and other sync tasks won't run until setup is fully complete).

The pre-refactor version of the homepage would automatically redirect you to setup if it was incomplete; this was removed as part of the refactor. It's now added back to the homepage.