App: Mac: Unable to start blockchain

[baludwi]

What happened:

App stuck while starting. I updated to the new Version 2.3.4. Then everything works normally. I closed the App now I restart the App and it stuck while starting

What you expected to happen:

App starting normal.

How to reproduce it (as minimally and precisely as possible):

What are your environment parameters?

• DeFi Wallet Version: 2.3.4
• Operating System (OS): Mac OS 11.3.1

Anything else we need to know?:

[defichain-bot]

@baludwi: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
2. Submit any logs if you have them, this will greatly expedite the process for us.
3. You can also join our Telegram or Reddit community channels.

Details

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[baludwi]

After an hour or so it stoped with "Unable to start blockchain

"

[thedoublejay]

Hi @baludwi, can you help me run the app again? Once you have the Unable to start blockchain message. Can you generate the logs after? Thank you!

[Fabialfonso]

Excatly the same issue here ....

[thedoublejay]

Hey @Fabialfonso, can you help us investigate the issue by providing us with your logs? Thank you!

[izzycsy]

Hi @baludwi @Fabialfonso , please save your logs after the error occurs and send them here so the team can investigate.

@baludwi , kindly save the app config as well.

[Fabialfonso]

Log files.zip

[adrian-schnell]

I'm having the same issue.
After the update it was running. This issue occurred after the first after closing and reopening the app.

downgrading to 2.3.3 doesn't solve this problem

[baludwi]

Here You can find my logging files.

What I have recognize, in the App Config file is the entry
[main]
wallet=2021-02-26_wallet.dat

But before I updated DeFi Wallet yesterday, I was asked to save a newer wallet.dat which I have done. In the same path I have a file called 2021-05-10_wallet.dat.
It seems to me, that DeFi Wallet try to use the old wallet.dat.

[izzycsy]

Hi @fabialfonso @baludwi , thank you, please give us time to investigate.

Hi @adrian-schnell , could you send your app logs please?

[Mabarkubus]

I'm still having the problem, that the app doesn't start, even the first time after the new installation.

[angelocastiglione]

log.zip

I have upgrade with the new version 2.3.4 and freeze when download blockchain and corrupt the database.

Is not possible to have binary log. With the old version I dont have any issue

[izzycsy]

Hi @Mabarkubus @angelocastiglione , thanks for your feedback, please give us time to investigate this issue.

[adrian-schnell]

Hi @adrian-schnell , could you send your app logs please?

Logs.zip

_EDIT:_
after downgrading to 2.3.3 and restarting the mac it's running

[baludwi]

I solved this issue! I found this wiki post: https://defichain-wiki.com/wiki/Unable_to_start_blockchain

I have backup and delete the files "defi.conf" and "defi.ui.yaml" in folder "/Users/<>/.defi/".
Then I started DeFi Wallet App. It start to download snapshot and now it works fine. I can close the App and restart without problems

[izzycsy]

Hi @Fabialfonso @baludwi @adrian-schnell @angelocastiglione @Mabarkubus , v2.3.5 is out. Please read through the release notes before updating. Make a backup of your wallet.dat before updating. Do give a thumbs up to this comment if your issue has been resolved, otherwise, please send new information (include screenshots) and app logs. Thank you.