Amplify-console: SSL verification is Running - [BRIEF DESCRIPTION]

Created on 16 Jun 2020  路  8Comments  路  Source: aws-amplify/amplify-console

App Id: dt1wemm45dd7m
Region: ap-south-1
Step: SSL verification
Status: Running

Note: Do not include information that is sensitive in nature such as your domain name, company etc.

Issue/question
form passed 10 hrs its in ssl verification state
Error message
no error message
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Additional information

custom-domain pending-customer-response

Most helpful comment

Same type of mismatch for me too; the domain was transferred from a different account, the updates had to be manually provided on the original account too.

Worked after deletion + DNS records manual update + re-added.

All 8 comments

Same issue; stuck in SSL Configuration for a second time in 2 days, left it open overnight.
The mentioned CNAMEs are set accordingly.

Any news on this?

Could you try deleting and re-adding the domain? This is a time-sensitive action and sometimes if you do not do this immediately it can get stuck in pending verification.

Same for me.

Tried removing/adding multiple times, but just doesn鈥檛 work. Route53 has all the entries, but still stuck on SSL configuration.

Hi @lakshmishettappakantha, I don't see your app anymore. Did you remove it?

@MarianGeorgeMorosac and @sujan-s , could you share the appId and region?

Hi @abhi7cr , Yes i removed the app.
Anyway the issue was resolved after updating the DNS record.
Many Thanks

Ok, I found the issue鈥攖here was the mismatch in the NS records for the domain in the Hosted Zone, and Registered Domains.

I deleted the Hosted Zone for the domain, and recreated it, and it worked.

Same type of mismatch for me too; the domain was transferred from a different account, the updates had to be manually provided on the original account too.

Worked after deletion + DNS records manual update + re-added.

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