360controller: Rock Candy Xbox 360 is not detected by Steam (MAC)
Type of Controller
Xbox 360 Rock Candy controller
Connection Method
Wired
Device Name and Info
(If you don't know this information, please refer to the README for how to find it. Enter N/A if not applicable)
Device Name: Rock Candy Gamepad for Xbox360
Product ID: 0x011f
Vendor ID: 0x0e6f
Response of Controller
The guide button does not light up, and it does not vibrate.
Response in Preference Pane
All triggers and joysticks work.
Detailed Explaination of Issue
Along with the above, the main issue is the controller isn't detected by Steam. The regular Xbox 360 controller (the official Microsoft controller) works with the Mac, but the Rock Candy won't be detected by steam.
dude396
All 5 comments
The driver does not provide any sort of compatibility for individual games beyond what is provided in the preference pane. The driver simply sends button data to the operating system. Once it does that, control is out of the driver's hands. Since Apple does not provide any standardized means of interacting with controllers in macOS, every game uses a different method to read controller data. We cannot provide individual fixes for each game within the controller. That simply isn't feasible. It is the responsibility of game developers to support controllers, not the other way around. We cannot and will not provide support for individual games. If you are using an Xbox One controller, we can recommend that you use the "Pretend to be an Xbox 360 Controller" option in the "Advanced" menu for better game compatibility. Beyond that, there is nothing we can do.
That being said, the "Pretend to be an Xbox 360 Controller" option should fix you up. If it doesn't, there's nothing we can do. That's Steam's fault. Not ours.
FranticRain
on 31 May 2018
That's Steam's fault. Not ours.
Is all I needed to hear.
Apologies if I wasted your time, I'm just looking for help and was wondering if anyone knew a fix.
dude396
on 31 May 2018
No problem. We get it all the time.
FranticRain
on 31 May 2018
The "Pretend to be an Xbox Controller" worked, thank you so much.
Also, I feel a tad like an idiot..
dude396
on 31 May 2018
You shouldn't. It's completely nonsensical that it fixes it. Why is Steam looking for the specific vendor and product ID of the Microsoft Xbox 360 controller and not for something more generic? We may never know.
FranticRain
on 31 May 2018
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Most helpful comment
The driver does not provide any sort of compatibility for individual games beyond what is provided in the preference pane. The driver simply sends button data to the operating system. Once it does that, control is out of the driver's hands. Since Apple does not provide any standardized means of interacting with controllers in macOS, every game uses a different method to read controller data. We cannot provide individual fixes for each game within the controller. That simply isn't feasible. It is the responsibility of game developers to support controllers, not the other way around. We cannot and will not provide support for individual games. If you are using an Xbox One controller, we can recommend that you use the "Pretend to be an Xbox 360 Controller" option in the "Advanced" menu for better game compatibility. Beyond that, there is nothing we can do.
That being said, the "Pretend to be an Xbox 360 Controller" option should fix you up. If it doesn't, there's nothing we can do. That's Steam's fault. Not ours.