Zigbee2mqtt: Device with modelID 'undefined' is not supported.

[mf-1]

Hi.

Using debug I've this message...
Device with modelID 'undefined' is not supported.

I've tried anything.

• remove Zigbee device from "network"
• deleting relevant data from database.db
• restarting zigbee2mqtt
• resetting end devices (here contact sensors)
• updating zigbee2mqtt to 1.4.0.

Now I have no idea what is needed that all sensors will will correctly and send status information through MQTT.

Using graphviz I can see this....

"0x00158d000312ddd7" [style="rounded, dashed", label="{0x00158d000312ddd7|EndDevice|No model information available|online}"];
"0x00158d000312da6d" [style="rounded, dashed", label="{0x00158d000312da6d|EndDevice|No model information available|online}"];
"0x00158d000312e09f" [style="rounded, dashed", label="{0x00158d000312e09f|EndDevice|No model information available|online}"];
"0x00158d0003121f99" [style="rounded, dashed", label="{0x00158d0003121f99|EndDevice|Xiaomi Aqara door & window contact sensor (MCCGQ11LM)|online}"];

All devices have the same model(id) but only one send information.

{"ieeeAddr":"0x00158d000312ddd7","type":"EndDevice","friendly_name":"0x00158d000312ddd7","nwkAddr":57727,"manufId":4151},
{"ieeeAddr":"0x00158d000312da6d","type":"EndDevice","friendly_name":"0x00158d000312da6d","nwkAddr":52325,"manufId":4151},
{"ieeeAddr":"0x00158d000312e09f","type":"EndDevice","friendly_name":"0x00158d000312e09f","nwkAddr":41746,"manufId":4151},
{"ieeeAddr":"0x00158d0003121f99","type":"EndDevice","model":"MCCGQ11LM","friendly_name":"0x00158d0003121f99","nwkAddr":26423,"manufId":4151,"manufName":"LUMI","powerSource":"Battery","modelId":"lumi.sensor_magnet.aq2","hwVersion":2,"swBuildId":"3000-0001","dateCode":"20161128"}

What is really need to fix this issue?

Debug Info

zigbee2mqtt version: 1.4.0
CC253X firmware version: 20190223

[Koenkk]

Assuming this is a Xiaomi device, you can fix it by pressing the reset button once.

[mf-1]

That what I have tried last days, too..... I've tried everything. Now two of three are now connected with data. I'll make the 3rd if the room is free again.

[mf-1]

What is the normal flow?

• permit_join: true
• connect device.
• wait.
• normally all should be fine.

If now ....

• just leave permit_join:true and press the button? This wasn't working.

Not. I've tried to press the button nothing happens. set permit_join:true (devices was already connected) and press the device button I've got my data.

[Koenkk]

The pairing procedure for each device can be found on the device page, e.g. http://www.zigbee2mqtt.io/devices/WSDCGQ01LM

[mf-1]

Yes. That's what I had done... without success.
http://www.zigbee2mqtt.io/devices/MCCGQ11LM

However. Now it works. Thx.

[rsalunga29]

Assuming this is a Xiaomi device, you can fix it by pressing the reset button once.

This worked for me on my Aqara Motion Sensor