Zigbee2mqtt: Error Starting Zigbee2mqtt on Docker (Synology).

[aptonline]

I have a newly flashed CC253X (unsure of firmware as was suppled to me) and initially the device did pickup a Tradfri bulb using the latest docker on my Synology but now I am seeing the following error:

Using '/app/data' as data directory
[email protected] start /app
node index.js
zigbee2mqtt:info 2018-8-24 16:04:34 Logging to directory: '/app/data/log/2018-08-24.16:04:33'
zigbee2mqtt:info 2018-8-24 16:04:43 Starting zigbee2mqtt version 0.1.3 (commit #c8c8417)
zigbee2mqtt:info 2018-8-24 16:04:43 Starting zigbee-shepherd
zigbee2mqtt:info 2018-8-24 16:04:46 Error while starting zigbee-shepherd, attemping to fix... (takes 60 seconds)
zigbee2mqtt:info 2018-8-24 16:05:46 Starting zigbee-shepherd
zigbee2mqtt:error 2018-8-24 16:05:49 Error while starting zigbee-shepherd!
zigbee2mqtt:error 2018-8-24 16:05:49 Press the reset button on the stick (the one closest to the USB) and start again
zigbee2mqtt:error 2018-8-24 16:05:49 Failed to start
{"message":"request timeout","stack":"Error: request timeout\n    at CcZnp.<anonymous> (/app/node_modules/cc-znp/lib/cc

I've been led to believe this is a firmware issue on the stick and it needs updating. Can some one confirm this is the case? as I don't have the debugger and cables I need to look at getting this updated from my source or purchased the relevant hardware but would like to know before hand.

This is my config my Zigbee2mqtt:

# Home Assistant integration (MQTT discovery)
homeassistant: true

# allow new devices to join
permit_join: true

# MQTT settings
mqtt:
  # MQTT base topic for zigbee2mqtt MQTT messages
  base_topic: homeassistant
  # MQTT server URL
  server: 'mqtt://192.168.1.12'
  # MQTT server authentication, uncomment if required:
  user: *********
  password: *********

# Serial settings
serial:
  # Location of CC2531 USB sniffer
  port: /dev/ttyACM0

[Koenkk]

What is the output of ls /dev | grep ACM?

[aptonline]

I get ttyACM0 from the terminal connected on my Synology which is where the stick is connected.

[aptonline]

for reference this is the docker command I ran initially which includes the device attachment:

docker run \
   -it \
   -v /volume1/docker/zigbee2mqtt:/app/data \
   --device=/dev/ttyACM0 \
   koenkk/zigbee2mqtt:latest

[Koenkk]

if it worked before, can you try: replug usb -> press reset button (one closest to usb) -> start zigbee2mqgt

[philhawthorne]

@aptonline might also help to try the --privileged flag as well, to give the container higher access to the device. May or may not help

[aptonline]

Thanks @Koenkk and @philhawthorne tried both suggestions and they didn't help. I thought it may also have to do with me having USB copy installed and configured but still no joy. Going to try another reboot of the NAS then I think its about getting the stick flashed again.

[19Homer73]

You have to change the starting-settings (or priority...) for the docker container to high, before you start it!
Then the USB-stick is mapped correctly and it will work!
I had the same problem...

[stale[bot]]

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