Zigbee2mqtt: Failed to start

Created on 27 Jul 2018 · 3Comments · Source: Koenkk/zigbee2mqtt

I am trying to get the zigbee2mqtt gateway to work. I am getting a consistent error though:

2018-7-27 13:44:24 INFO Starting zigbee2mqtt version 0.1.0 (commit #ae41b7b)
2018-7-27 13:44:24 INFO Starting zigbee-shepherd
2018-7-27 13:44:32 INFO Error while starting zigbee-shepherd, attemping to fix... (takes 60 seconds)
2018-7-27 13:45:32 INFO Starting zigbee-shepherd
2018-7-27 13:45:41 ERROR Error while starting zigbee-shepherd!
2018-7-27 13:45:41 ERROR Press the reset button on the stick (the one closest to the USB) and start again
2018-7-27 13:45:41 ERROR Failed to start
        {"message":"request timeout","stack":"Error: request timeout\n    at CcZnp.<anonymous> (/opt/zigbee2mqtt/node_modules/zigbee-shepherd/node_modules/cc-znp/lib/ccznp.js:254:22)\n    at Object.onceWrapper (events.js:272:13)\n    at CcZnp.emit (events.js:180:13)\n    at Timeout.<anonymous> (/opt/zigbee2mqtt/node_modules/zigbee-shepherd/node_modules/cc-znp/lib/ccznp.js:233:18)\n    at ontimeout (timers.js:466:11)\n    at tryOnTimeout (timers.js:304:5)\n    at Timer.listOnTimeout (timers.js:267:5)"}

My config:

# Home Assistant integration (MQTT discovery)
homeassistant: false

# allow new devices to join
permit_join: true

# MQTT settings
mqtt:
  # MQTT base topic for zigbee2mqtt MQTT messages
  base_topic: zigbee2mqtt
  # MQTT server URL
  server: 'mqtt://XXXXX'
  # MQTT server authentication, uncomment if required:
  user: XXXXX
  password: XXXXX
# Serial settings
serial:
  # Location of CC2531 USB sniffer
  port: /dev/ttyACM2

My MQTT server is running https, maybe there is an issue here?
I checked the usb device by running ls -l /dev/serial/by-id:
usb-Texas_Instruments_TI_CC2531_USB_CDC___0XD0B5C2ED60F3FFFF-if00 -> ../../ttyACM2

I just flashed the usb stick today, and, yes, I tried pushing the button on the USB.
I noticed when flashing the usb stick I had a chip type than in the screenshot in the wiki: mine is CC2540 and the screenshot says CC2531. Not sure if it is important. The flashing went through successfully though. Any chance there is firmware for the CC2540 available as well?

Source