Zeal: Can't download docsets

Created on 7 Jul 2020 · 16Comments · Source: zealdocs/zeal

When trying to download any docset, I'm always getting the message "SSL handshake failed". Is there some problem with your site certificate?

resolutiodone resolutioupstream-problem scopmisapi-server typdefect

Source

Carsampa

👍4

Most helpful comment

Just for the context, sydney.kapeli.com now resolves to 23.92.22.81, which is located in Newark, NJ. As the result, GeoIP check in the redirect service started to pick it for a lot North American users.

trollixx on 11 Jul 2020

👍3

All 16 comments

Are you using CI build by any chance?

trollixx on 7 Jul 2020

First I have tried to use "zeal-portable-0.6.1-windows-x64.7z", then "zeal-portable-stable-0.6.1-windows-x64.zip" and last "zeal-0.6.1-windows-x64.msi". All those tests, whether portable or installed, led to the same message "SSL handshake failed", independent of the specific docset to be downloaded. After that, I have tried to use Velocity and all the selected docsets were downloaded successfully. But I would like to use Zeal instead, which I prefer.

Carsampa on 7 Jul 2020

P.S.: I'm using Windows 10 Pro, version 1909, fully updated until 05-2020 (18363.836). I have all Microsoft Visual C++ Redistributables installed, from 2005 to 2019.

Carsampa on 7 Jul 2020

Hey :wave:

This "SSL handshake failed" error is also affecting the currently published Flatpak release:

$ flatpak info org.zealdocs.Zeal

Zeal - Documentation browser

          ID: org.zealdocs.Zeal
         Ref: app/org.zealdocs.Zeal/x86_64/stable
        Arch: x86_64
      Branch: stable
     Version: 0.6.1
     License: GPL-3.0-only
      Origin: flathub
  Collection: org.flathub.Stable
Installation: user
   Installed: 51.0 MB
     Runtime: org.kde.Platform/x86_64/5.12
         Sdk: org.kde.Sdk/x86_64/5.12

      Commit: 8aaaa499f0438d08c39868a9e4ca6d0031c6dda851a6a4d3c474a871dd12f6f3
      Parent: a9e44c7cfe630e5b3c2fa2af7137f1674fa84c07a0401d4e9b7ff4fb55df3bef
     Subject: Set publishing delay to one hour (63733271)
        Date: 2019-03-05 03:37:18 +0000

Screenshot from 2020-07-07 13-40-55

             /////////////                devon@devon-laptop 
         /////////////////////            ------------------ 
      ///////*767////////////////         OS: Pop!_OS 20.04 LTS x86_64 
    //////7676767676*//////////////       Host: 20KH002KUS ThinkPad X1 Carbon 6 
   /////76767//7676767//////////////      Kernel: 5.4.0-7634-generic 
  /////767676///*76767///////////////     Uptime: 2 days, 2 hours, 56 mins 
 ///////767676///76767.///7676*///////    Packages: 1988 (dpkg), 13 (brew), 46  
/////////767676//76767///767676////////   Shell: zsh 5.8 
//////////76767676767////76767/////////   Resolution: 3200x1800 
///////////76767676//////7676//////////   DE: GNOME 
////////////,7676,///////767///////////   WM: Mutter 
/////////////*7676///////76////////////   WM Theme: Pop 
///////////////7676////////////////////   Theme: Pop [GTK2/3] 
 ///////////////7676///767////////////    Icons: Pop [GTK2/3] 
  //////////////////////'////////////     Terminal: gnome-terminal 
   //////.7676767676767676767,//////      CPU: Intel i7-8650U (8) @ 4.200GHz 
    /////767676767676767676767/////       GPU: Intel UHD Graphics 620 
      ///////////////////////////         Memory: 8687MiB / 15759MiB 
         /////////////////////
             /////////////

dblandin on 7 Jul 2020

After some tests, I could bypass the problem just executing Zeal using a VPN, with a foreign country IP address. That's very strange, as I'm in Brazil, and I never (decades) had any problems like this.

Carsampa on 7 Jul 2020

Hey folks,

I'm using Ubuntu 20.04 - Zeal 0.6.1, and I have the same error. I already tried to use some VPN, but no way

screenshot-2020-07-07

rad8329 on 8 Jul 2020

Same on ArchLinux.

oblitum on 10 Jul 2020

Is there a way to enable additional debug logging to see what exactly the failure is?
I get the same SSL handshake failure when trying to download docsets.

I can refresh docset list, but not download them.