Zammad: ObjectManager Attribute Select used in trigger will show internal ID instead of value

[Kartoiser]

Infos:

• Used Zammad version: 2.1.x
• Used Zammad installation source: package
• Operating system: Ubuntu 16.04.3 LTS
• Browser + version: IE12 (Edge)

Expected behavior:

Placeholders should insert value

Actual behavior:

Placeholders insert key

Steps to reproduce the behavior:

1) create ticket object "test" of type "select" with 1 item: key:1 / value:a
2) create trigger with action mail notification
3) insert into body: #{ticket.test}
4) create ticket
5) content of received mail will be "1" and not "a"

Suggestion:

• either replace by value
• or make 2 placeholders: #{ticket.test.key} and #{ticket.test.value}

[SummerStorm]

Hi there, this new feature has been added to the development branch and will be formally released in version 2.8.0.

With a select attribute named test, #{ticket.test} will work exactly as before: display the key. The newly added syntax #{ticket.test.value} will display the value string associated with that key.