Infos:
Used Zammad version: 2.0.0
Used Zammad installation source: Ubuntu Package
Operating system: Ubuntu 16.04 on 4 core VServer with 8GB memory.
Expected behavior:
Results for Tickets.
Actual behavior:
API Calls for query with state always without result.
I, [2017-09-13T10:08:04.138566 #9708] INFO -- : Processing by TicketsController#search as HTML
I, [2017-09-13T10:08:04.138671 #9708] INFO -- : Parameters: {"query"=>"state:new"}
I, [2017-09-13T10:08:04.163355 #9708] INFO -- : Completed 200 OK in 25ms (Views: 0.2ms | ActiveRecord: 5.3ms)
Call: api/v1/tickets/search?query=state:new
{"tickets":[],"tickets_count":0,"assets":{}}
Steps to reproduce the behavior:
Query for example for api/v1/tickets/search?query=state:new
Any ideas?
Also tested the example state querys, nothing. everything else works.
after using my brain it was clear that the api must use elasticsearch to fetch those values.
fixxed it by setting up elasticsearch.
Most helpful comment
after using my brain it was clear that the api must use elasticsearch to fetch those values.
fixxed it by setting up elasticsearch.