Yetiforcecrm: [Question] Combine other modules (Internal tickets) with Knowledge base

[blu-IT]

Hello,

when entering new information/articles to the Knowledge base, there are different other modules like "similar entries, documents, tickets, projects" on the right side.
I would like to add the possibility also to map to related "Internal tickets" instead only "Tickets". I could not find where to configure in the system settings.

Thanks!

[KatarzynaUlichnowska]

Hello, you can add additional relations to modules if you go to Software configuration > Standard modules > Modules – Relations. See the screenshots below:

[blu-IT]

@KatarzynaUlichnowska

Thanks a lot! I already saw that settings, but did not understand the functionality.

But my problem is now, that I don't have the button to add relations?! I am admin on that system.

[blu-IT]

I am testing on YF 5.3 SP4

[blu-IT]

Looking at gitstable it is the same behavior:

Is this a bug?

[KatarzynaUlichnowska]

No, it's not a bug. It is a stable version and therefore it is disabled by default because the operation requires knowledge. In order to enable the button, set the CHANGE_RELATIONS value to true in the configuration.

[blu-IT]

OK, thanks!

YetiForceCRM/config/developer.php
'CHANGE_RELATIONS' => false, 

Found also this entry here: https://github.com/YetiForceCompany/YetiForceCRM/issues/7812#issuecomment-415358611