Yetiforcecrm: You don't have the permissions required to view/edit this record. Contact the administrator if you should have the permission to view it.

Created on 23 Apr 2019  Β·  12Comments  Β·  Source: YetiForceCompany/YetiForceCRM

🐞 bug report

I have given all permission to users but user can not able to edit records of others that time users getting below error "You don't have the permissions required to view/edit this record. Contact the administrator if you should have the permission to view it".Actually they have all permission to edit and create and view permission.
Permission

Note:Here one bug there when ever user getting this error that time i have edit user profile and i made little bit changes (like add or remove Other event duration (mins)) in that user profile. after changes usre profile user can not getting " "You don't have the permissions required to view/edit this record. Contact the administrator if you should have the permission to view it"" error .they can able to edit records of others . users getting this problem every 2 or 3 days once.

⁉️ Describe the bug

πŸ”₯ How to trigger the error

Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

πŸ‘Ž Actual Behavior

πŸ‘ Expected Behavior

πŸ“· Screenshot of configuration

πŸ“ PHP/Apache/Nginx/Browser/CRM Logs

🌍 Your Environment


| Environment | Version / Name |
| ---------------- | -------------- |
| YetiForce | 5.1
| Web server (name and version)| Apache |
| PHP | 7.1.x, 7.2.x, 7.3.x (dev) |
| Browser (name and version) | google chrome |
| Operating System (name and version) | Windows |
| Database (name and version) | mysql |

❓ Additional context

Add any other context about the problem here.

πŸ€·β€β™‚οΈ MoreInfoRequired

Most helpful comment

I fount the reason why is "Permission denied".
I think the problem when a role is saving several profiles.

I separate profiles by functionality: knowledgebase and Passwords
And If "Passwords Profile" will be after knowledgebase so "Passwords Management" will be locked.

image

The solution is: combine all permission in one profile for one role.

All 12 comments

github

🐞 bug report

I have given all permission to users but user can not able to edit records of others that time users getting below error "You don't have the permissions required to view/edit this record. Contact the administrator if you should have the permission to view it".Actually they have all permission to edit and create and view permission.
Permission

Note:Here one bug there when ever user getting this error that time i have edit user profile and i made little bit changes (like add or remove Other event duration (mins)) in that user profile. after changes usre profile user can not getting " "You don't have the permissions required to view/edit this record. Contact the administrator if you should have the permission to view it"" error .they can able to edit records of others . users getting this problem every 2 or 3 days once.

⁉️ Describe the bug

πŸ”₯ How to trigger the error

Steps to reproduce the behavior:

  1. Go to '...'
  2. Click on '....'
  3. Scroll down to '....'
  4. See error

πŸ‘Ž Actual Behavior

πŸ‘ Expected Behavior

πŸ“· Screenshot of configuration

πŸ“ PHP/Apache/Nginx/Browser/CRM Logs

🌍 Your Environment


| Environment | Version / Name |
| ---------------- | -------------- |
| YetiForce | 5.1
| Web server (name and version)| Apache |
| PHP | 7.1.x, 7.2.x, 7.3.x (dev) |
| Browser (name and version) | google chrome |
| Operating System (name and version) | Windows |
| Database (name and version) | mysql |

❓ Additional context

Add any other context about the problem here.

Please don't ignore it.this thing is happening in only one role,Please give me solution.

πŸ”₯ How to trigger the error
πŸ“· Screenshot of configuration
πŸ“ PHP/Apache/Nginx/Browser/CRM Logs

Cron enabled?

Yes enabled

Hello, as our dev requested more info and you ignore his requests please record a video on our GitDeveloper version where you will show what the problem is. Once we see it, we will be able to tell you what was misconfigured.

Hello @guide5232 !
Did you solve this problem?
I have the same problem on my system in module projects.
I gave all permissions to the user, But the user receive this error.
My cron is even enabled, all configs are fine. I don't understand it too.
What do you use as a web server apache or nginx?
Kind regards!

I have the same problem

I fount the reason why is "Permission denied".
I think the problem when a role is saving several profiles.

I separate profiles by functionality: knowledgebase and Passwords
And If "Passwords Profile" will be after knowledgebase so "Passwords Management" will be locked.

image

The solution is: combine all permission in one profile for one role.

I fount the reason why is "Permission denied".
I think the problem when a role is saving several profiles.

I separate profiles by functionality: knowledgebase and Passwords
And If "Passwords Profile" will be after knowledgebase so "Passwords Management" will be locked.

image

The solution is: combine all permission in one profile for one role.

Hi @snenko ,
I just tried to change the permissions in the way you described it. It worked for me!
Question to @mariuszkrzaczkowski @KatarzynaUlichnowska is it normal behavior of the permission model? Or is it a bug?

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