Yetiforcecrm: *** Need Instructions on how to update to 5.0 ***

[hobejeans]

Please show step by step instructions on how to update to version 5.0
It is taking way too long for me to try to figure this out on my own.
There are no proper instructions for this. A video tutorial or screen shots would help a lot. Thanks

[z0lo13]

back up, _even better copy and test update on a copied instance._
Upload zip to update module in settings
update
modify any custom edits you ve made to the code, also all custom modules have to be update to 5.0.0 manually

[vovpff]

1. Disable cron for you system.
2. Backup everything
3. Go to admin panel System logs - > Updates
4. Click upload update at right top of page.
5. Upload zip and start update process.
6. If you have correct server configuraration you will get updated system in 5-10 minutes.
7. Enable cron

[hobejeans]

Thanks for the info. I will try to follow the steps & let you know...

[hobejeans]

How do I disable Cron?

[vovpff]

What is your server? Some hosting?

[hobejeans]

I am using cPanel via Instafree hosing
I installed 5 months ago using saftaculous. In the app softaculous it shows me the link where the cron folder is located.
home/.......................com/cron/cron.sh
home/.......................com/cache/logs/cron.log 2>&1

What code do I use to disable cron & where do I insert it?

[hobejeans]

I get this error when I go to
Software configuration/Standard modules/Modules – Installation/System settings

I increased the upload file size in my settings but I still get the same error message. Where exactly should I go to increase file upload size? Thanks

Ok, so I figured out how to increase the upload file size. I changed under php option (upload_max_filesize*). Now after uploading several times I get the error...

[mariuszkrzaczkowski]

Logs

[hobejeans]

What do you mean logs?

[vovpff]

I don't really know how to be with softaculous but you need to temporary disable this cron. Usually you can disamle by commenting line.
If you have error you need to check/share your logs

[mariuszkrzaczkowski]

📝 PHP/Apache/Nginx/Browser/CRM Logs

Please send a part of logs that describes the circumstances when the error occurred to the following email address: [email protected].
DO NOT paste the logs in the issues, as they might contain sensitive info, such as credentials.
The more info you provide, the quicker we will be able to solve your problem.
Description how to enable logs can be found here: https://yetiforce.com/en/knowledge-base/documentation/developer-documentation/item/debugging
Additionally, include a screenshot of your browser’s console (e.g. press F12 in Google Chrome).
ex.

• cache/logs/phpError.log
• cache/logs/system.log
• cache/logs/errors.log

[hobejeans]

Ok Thanks. I will get it over to you right away

[mariuszkrzaczkowski]

https://yetiforce.com/pl/baza-wiedzy/dokumentacja/dokumentacja-uzytkownika/item/system-update

[paula-w]

@vovpff gave you complete instructions on how to update your system.

Usually 99% of all update problems result from the server’s limitations. We have a special environment in the company with extremely high limits to make the updates easier, as we update dozens of systems each month.

If there are any errors in your log please open a new issue and describe what the problems are, as this issue initially asked for instructions, which were provided. Thanks!