Wp-calypso: Login: make "Email me a login link" more intelligent, clear, and user-friendly

Created on 31 Mar 2020  Â·  3Comments  Â·  Source: Automattic/wp-calypso

Steps to reproduce

  1. Starting at URL: /log-in
  2. Enter your email address
  3. Click the secondary action "Email me a login link" instead of the main form action which is "Continue"

What I expected

For the form to capture my email address and go ahead and send the login link right away.

What happened instead

You end up at this page: log-in/link and the form doesn't have the email address filled out.

I'm stuck wondering if I need to re-type the email address, or what.

Screenshots

Screen Shot 2020-03-30 at 17 54 14

Screen Shot 2020-03-30 at 17 54 21

Context / Source

reallife #dogfooding from @m Too easy to feel like an endless loop with this screen.

Suggestions to improve the missing email address and save a step

  1. If the email address is entered on the first screen, and the user clicks "Email me a login link" -- just email the magic link — don't ask again — and proceed to the "Check your email!" screen.

Screen Shot 2020-03-30 at 17 56 16

Suggestion to label the "back" action more clearly

The "Email me a login link" page's "back" link should be labeled a bit more clearly.

It is _technically_ accurate that one other way to log in requires a password. But, it's not the first step after going back, and it's not the only option.

An improvement to the back link text would be something like, "Start over." Or "Log in another way."

Screen Shot 2020-03-30 at 17 59 40

Login [Pri] Low [Type] Enhancement

Most helpful comment

@mattmiklic could you please add the mockups of how we handle this flow in the WP apps?

All 3 comments

cc @Automattic/dotcom-manage-design @elibud any thoughts on UX flow here?

@mattmiklic could you please add the mockups of how we handle this flow in the WP apps?

Here's the new flow being developed for the WordPress app covering 1) magic link login, 2) the alternative password option, and 3) magic link signup.

Continue with WordPress com

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