Wp-calypso: Customizer: Exit button confused with back arrow

Created on 19 Jun 2019  ·  4Comments  ·  Source: Automattic/wp-calypso

In quite a few Concierge Sessions I found that users accidentally exit the Customizer instead of navigating to a previous section. This is the case for all sites without plugins. Visually, the exit icon is composed of a back arrow and a closing square bracket ], hence it looks similar to the angle bracket <.

The original exit icon is here.

Steps to reproduce

  1. Starting at URL: https://wordpress.com/customize/
  2. Navigate to any subsection

What I expected

See an X button for exiting and < for navigating back to the previous (parent) section. This is the case for all sites with at least one plugin installed.

What happened instead

See button for exiting and < for navigating back to the previous (parent) section.

Context / Source

dogfooding #user-report

Customizer FixTheFlows [Type] Enhancement

Most helpful comment

Started a patch to revert this change in D30103-code

D30103 accepted. :-)

All 4 comments

I can totally see the confusion here; thanks for bringing it to our attention! I think we will probably revert the change, but I'd like to get a second opinion. @scalarbane2 @lcollette can you take a look at the ticket history and let me know what you think?

Started a patch to revert this change in D30103-code

Started a patch to revert this change in D30103-code

D30103 accepted. :-)

Thanks! Deployed in r193863!

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