Should be directed to https://example.com/wp-admin/post.php?post=XX&action=edit
Directed to https://wordpress.com/page/example.com/XX
Which results in a User ID mismatch
error.
Firefox/Chrome, I don't think it's OS related.
This was reported in:
Ticket: 13024031-hc
Follow up: 2061987-zen
I was unable to replicate this on my V2 AT test site but was on the reported site, full details:
p9F6qB-3jU
It looks like this issue was also reported here: 13077664-hc. I was unable to recreate and it worked for the user in an incognito window, but they reported seeing the "User ID mismatch" error when they switched between accounts.
This issue/error happens when a user is logged into a different account on the Atomic site's WP Admin that does not match their WordPress.com account. The fix is to connect Jetpack to a matching account on WP Admin if not already, have the user log out of both the Atomic site and WordPress.com (or force log them out), then login again to WP.com and it should work without error. Clearing cookies and logging in fresh to WP.com also works as this clears out the incorrect login on WP Admin.
Thanks for the notes, Kris.
Most helpful comment
This issue/error happens when a user is logged into a different account on the Atomic site's WP Admin that does not match their WordPress.com account. The fix is to connect Jetpack to a matching account on WP Admin if not already, have the user log out of both the Atomic site and WordPress.com (or force log them out), then login again to WP.com and it should work without error. Clearing cookies and logging in fresh to WP.com also works as this clears out the incorrect login on WP Admin.